Prosperident Pulse # 67, March 2018


Dental Prosperident Pulse from Prosperident
Issue #67 — March 2018
The Prodigy
From his start with Prosperident as a Network Administrator, Jake Hiltz’s unrivalled ability to understand ANYTHING related to IT allowed his rapid rise to Prosperident’s Chief Information Officer, and a member of Prosperident’s management team. In addition to overseeing Prosperident’s Data Center and the uploading of client information to our network, Jake is responsible for the ongoing development and integration of Prosperident’s information systems.
Jake’s prowess is a key factor in Prosperident’s growth and success, and we are thankful for the great work he does.
Get the Inside Scoop!
Did you know that there is some information that we will ONLY give at closed door meetings?
Embezzlers read our articles and listen to our podcasts, so there are some topics we will not address there.
Come see us live if you want the full story.
Here are some places we will be speaking soon:
Mar 14 Altura Periodontics, Denver CO
Mar 15 Boulder Broomfield Dental Society, Boulder CO
Mar 23 Thomas P Hinman Meeting, Atlanta GA
Apr 3 Volunteer Study Club, Nashville TN
Apr 20 Dr. Brandon Grier Study Club, Bowling Green, KY
May 5 Tumbleweed Study Club, Walland TN
May 14 University of the West Indies, Jamaica
May 25 Jasper Dental Congress, Jasper AB
May 6 American Association of Orthodontists, Washington DC
Jun 2 Orthopreneur meeting, Dallas TX
Jun 21 Florida Dental Association, Orlando FL
Jul 13 Georgia Dental Association, Fernandina Beach, GA
Oct 1 Wichita District Dental Society, Wichita KS
Oct 4 Southern Association of Orthodontists, New Orleans LA
Nov 8 NY Academy of Dentistry, New York NY
Jan 27 Southwest Society of Periodontists, Dallas TX
Feb 8 Select Study Club, Evansville IN
To book us for your meeting or study club, click HERE or call us at 888-398-2327.
Check out a great article about an embezzlement case called “The Lake House” from our friend Sandy Baird.
Sandy Baird
It’s availalble HERE.
Check out Sandy’s website HERE.
Our CEO’s Column
The Problem with Monitoring
Something that I get asked regularly is whether we offer a “monitoring” service where we can provide a monthly check-up on a practice. I’d like to explain why we do not offer this service.
When people ask us for “monitoring,”they do so for one of two reasons; either they have current embezzlement concerns, or they don’t but are seeking long-term protection against employee theft.
For someone with current concerns, monitoring’s weakness is its superficiality.
Conceptually, monthly monitoring is like a “mini-audit.” The price point for this kind of work supports a couple of hours of investigation work, which in our expert opinion simply isn’t sufficient cover the full spectrum of embezzlement methodologies that should be reviewed. When Prosperident performs an investigation, we normally look at a
period of at least one year, and our review is quite broad and
For those seeking enduring protection, there is a conceptual appeal to monitoring, with the offer of protection at an affordable monthly cost. However, the best protection against embezzlement comes from having proper systems in place, which monitoring does not address. Furthermore, the overblown perception of protection provided by monitoring may encourage some laxity about systems, which may ultimately be dangerous.
There are some technology-based monitoring approaches on the horizon that we expect will deliver the elusive combination of affordability and effectiveness, but they are still several years away.
For providing enduring protection from embezzlement, a better (and in the long term, less expensive) solution than monthly monitoring is Prosperident’s Office Protection System (OPS). OPS is the industry’s most comprehensive review of your practice’s policies and procedures, including staff compliance. You can read more about OPS HERE.
So if the concept of monthly monitoring is something that you find appealing, I encourage you to reflect on whether the allure is based on addressing current concerns or the desire for long-term protection. For either situation, we have an offering that provides a much better fit and value.
Thanks for reading.



David Harris
Did you miss a previous newsletter? We archive them HERE.
Prosperident — Dentistry’s Embezzlement Experts
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Hiring alert — Nevada and Arizona


To watch a webinar on how to prevent people with “baggage” from getting jobs in your practice, click on the button below.

Forensic Hiring Webinar

Update November 2019:

We received a report that Unique victimized a Las Vegas dental office using the name Denise Leblanc, and she has been applying to other Las Vegas offices using that name.

August 2019:

We have several reports of Unique seeking work in the Phoenix AZ area.  She is reported to be using the surname Edmond or Edmonds.  Some other aliases that we have encountered are Unique McKinness and Unique Tooks-Wells

You can see her resume and a phony reference letter here —

Have questions or concerns? Call us toll-free at 888-398-2327 or click the button below.

Contact Us

Update May, 2019:

It appears that our friend Unique is still looking for work in dental practices in the Las Vegas area.  She may now be using the name Unique Edmond.

Feb 27, 2018

Sources tell us that Unique Marie Wells is currently looking for work in the Las Vegas / Carson City area.  She is currently being investigated for missing funds at two other dental offices.  Here is a portion of her previous criminal record:

UNIQUE MARIE WELLS | Carson City , Nevada
Identification and Demographics
Name Offender ID Gender Ethnic Age Height Weight Build Complexion Hair Eyes Institution Custody Level Aliases Prior Felonies

Parole Hearing Details
Offender Book ID Parole Hearing Date Parole Hearing Location
146794 2012-02-16 PAROLE BOARD ROOM 301

Just a reminder that it is important to do proper background checking before you hire team members.  This background checking should include a criminal records check and discussion with all former employers for the past five years.

Please contact us if you are in doubt or want a recommendation for a company that performs dental background checks.

“It got out of hand,” said PA dental office manager convicted for taking $47,000


February 09, 2018

Embezzlement in the Orthodontic Practice by Wendy Askins


Prosperident’s Wendy Askins is one of our most experienced investigators.  She heads our orthodontic / oral surgery group, and conducts some of our most challenging investigations.  She has both an MBA and the Certified Fraud Examiner designation.  So Wendy definitely knows her stuff.

In Wendy’s February 2018 article in Orthotown Magazine, she shares some of her considerable accumulated wisdom on the topic of embezzlement.  Don’t let the orthodontic title fool you — Wendy’s information is applicable to all practices.


Why you probably shouldn’t store your practice’s records in a storage locker


Here is a different way to carry out identity theft:

Suspects stole records, identities and cars in 33-count indictment

COLUMBUS (WCMH) – The Franklin County Grand Jury has returned a 33-count RICO indictment against four suspects on charges that include theft, identity fraud, and breaking and entering.

A press release from the Franklin County Prosecuting Attorney’s office says that Jonathan Charles Knapp, 35, and Justin Lee Goins, 26, stole information out of storage units at two separate storage locations and then opened credit cards in the stolen individuals names. The indictment also names Frank M. Abrams II, 47, and Gary Ronald Smith Jr., 39, for one count each of fraud and theft.

According to the release, Knapp and Goins rented out storage units at Simply Self-Storage and Westerville Mini Storage and, once inside, began breaking in to other storage units.

The release says that the two men not only obtained thousands of patient files from a local dentist office, they also obtained hundreds of documents from a company that prepared taxes and restored credit.

The information obtained was then used to open credit cards and lines of credit under the stolen names.

The release also alleges that a vehicle was stolen from a local Ford dealership by one of the suspects using an illegally-obtained drivers license.

Franklin County Prosecuting Attorney Ron O’Brien lauded several police departments and organizations responsible for their roles in the investigation.

The indictment says that Knapp has received seven counts of identity fraud, seven counts of identity fraud against a person in a protected class, two counts of breaking and entering and grand theft, five counts of theft, and one count of engaging in a pattern of corrupt activity.

Justin Lee Goins received three counts of identity fraud and theft, and one count of grand theft, grand theft of a motor vehicle, and engaging in a pattern of corrupt activity.