We live in a society that is becoming increasingly “cashless.” The convenience of using debit and credit cards for transactions started the trend. Society’s shift toward online commerce added fuel
Is there a psychological test that will allow you to flag employee dishonesty?
We recently were asked this question by a dentist and thought that discussion of psychological testing for dishonesty is something that we should address. Wouldn’t it be nice if there
Electronic Funds Transfers – 7 Reasons they are Dangerous
Overview Both insurance companies and dental practices have long appreciated the convenience of electronic funds transfers as a method of payment. From an insurance company’s perspective, EFTs provide an economical
The Coming Storm
The chorus in the financial press is growing that a storm of recession is on the horizon. Inflation has been described as “too much money chasing too few goods.” The
“Call the Police” and Other Myths of White Collar Crime.
Should I call the police if I think I have been embezzled? I have recently been involved in a couple of Facebook discussions that had a common element that I
The Ugliest Filling Ever
Let’s think about the control systems in place in your practice. Everything from the “balancing” done by staff at the end of each day to what you as a practice
Own Your Stuff! Practice Financial Management
Dental practice financial management requires a practice owner to have some involvement in the financial operations of their practice. One consequence of the digitization of our world is that increasingly,
Hiring Properly in a Tight Labor Market – 6 strategies
A common theme at conferences and in dental media lately is a shortage of people to hire ,and hiring properly has become a high challenge. The sustained pre-Covid economic boom
My Office Manager Quit Suddenly. I’m Devastated. Now What? 3 things to know
Sooner or later, every practice owner receives this unwelcome news. Your office manager quits suddenly. He or she is the key to the smooth functioning of your office. A thousand
The “Policy Vacuum”
Our CEO once said that embezzlers will happily fill gaps in a practice’s policies to their advantage. So what are these policy vacuums, and how do embezzlers exploit them? We