Embezzlement News #66 — February 2018

 

Dental Embezzlement News from Prosperident
Issue #66 — February 2018
Another Jail Sentence
Here is Charlotte NC’s Angela Nicole Brown who stole over $400,000 from her doctor and received a five-year prison sentence. Full story HERE.
Get the Inside Scoop!
 
Did you know that there is some information that we will ONLY give at closed door meetings?
 
There are some things we will not discuss in articles or podcasts.
 
Come see us live if you want the full story.
Here are some places we will be speaking soon:
Jan 30 Patterson Dental Indianapolis IN
Jan 31 Patterson Dental Cleveland OH
Feb 1 Patterson Dental, Cincinnati OH
Feb 2 Patterson Dental, Columbus OH
Feb 2 North Carolina AGD, Cary NC
Feb 15 Piney Point Oral Surgery, Houston TX
Feb 22 Sacramento District Dental Society, Sacramento CA
Feb 25 Ortho 2 UGM, Savannah, GA
Mar 14 Altura Periodontics, Denver CO
Mar 15 Boulder Broomfield Dental Society, Boulder CO
Mar 23 Thomas P Hinman Meeting, Atlanta GA
Apr 3 Volunteer Study Club, Nashville TN
Apr 20 Dr. Brandon Grier Study Club, Bowling Green, KY
May 5 Tumbleweed Study Club, Walland TN
May 14 University of the West Indies, Jamaica
May 25 Jasper Dental Congress, Jasper AB
May 6 American Association of Orthodontists, Washington DC
Jun 2 Orthopreneur meeting, Dallas TX
Jun 21 Florida Dental Association, Orlando FL
Jul 13 Georgia Dental Association, Fernandina Beach, GA
Oct 1 Wichita District Dental Society, Wichita KS
Oct 4 Southern Association of Orthodontists, New Orleans LA
Nov 8 NY Academy of Dentistry, New York NY
 
To book us for your meeting or study club, click HERE or call us at 888-398-2327.
Podcast!
Our CEO had fun making a Navigating Dental Insurance podcast with hosts Ben Tuinei and Jordon Comstock. It’s worth a listen.
Check it out HERE.
An Unsung Hero!
Rose Clifford is an Intermediate Analyst at Prosperident. She is responsible for assembling the information that our fraud examiners need to perform their work. Rose’s talent is to make this process smooth and easy for a busy dentist, and her quiet efficiency contributes tremendously to the smooth handling of our investigations. Rose is developing her own investigative skills and looks forward to joining our cadre of investigators.
Rose works from our West Coast Office in Magalia, CA. Both her husband Scott and daughter Miki work for Prosperident.
Rose is known as California’s biggest Boston Bruins fan.
Our CEO’s Column
Why Us?
More specifically, why Prosperident? The longer we are in business, the more we seem to get this question from potential clients. It would be easy to put tongue in cheek and respond “because in our experience (and we have A LOT of experience) bigger is better, and we are not just talking about pizza.”
Maybe the best analogy to adequately explain why you should use a large and experienced firm such as ours, whose sole purpose and function is to find and eliminate financial crimes, a.k.a. embezzlement, against dentists, is this: let’s say you have a great family physician. Your physician is the absolute cream of the crop. Your GP graduated first in their class, they’re always available to you on a moment’s notice, they’re intuitive, knowledgeable, easy to understand, friendly, etc., etc.
Now, suppose you have a sudden medical emergency or you sustain a life-threatening injury. Are you going to rush to your GP’s office or house to seek treatment? My guess is “no.” It would make more sense to call 911 and get yourself to a trauma center ASAP to let the team of professionals there, who deal with nothing but trauma and emergency medicine, attend to you and stabilize you. I’m also willing to bet that you wouldn’t let yourself be delivered to a walk-in-clinic, no matter how reputable, that didn’t have an emergency room, staffed by a trauma team to ensure that you face your best chance of proper diagnosis and recovery.
If you suspect or have confirmed theft in your office, we have the “trauma” team you need to diagnose, treat and restore your practice to health. Prosperident is the world’s largest firm investigating financial crimes against dentists. Dentistry is all we do and I can guarantee that we do it better than anyone else.
David Harris
CEO
Did you miss a previous newsletter? We archive them here.
Prosperident — Dentistry’s Embezzlement Experts
Visit our website — www.dentalembezzlement.com

 

Embezzlement News #65 — January 2018

Dental Embezzlement News from Prosperident
Podcast!
Issue #65 — January 2018
The three dentists who run the Dental Realist Podcast recently did an eposide with David Harris. A great conversation about embezzlement!
Check it out HERE.
Hail to The Chief!
At Prosperident, Scott Clifford is known as “The Chief”. This is because he occupies the position of Chief Fraud Examiner, at the pinnacle of Prosperident’s talented group of fraud examiners.
As Chief Fraud Examiner, Scott is responsible for developing the industry-leading investigative programs that keep Prosperident at the top of its field.
He also gets to do something that gives him great personal satisfaction, put those who steal from dentists behind bars. You can read about one of Scott’s victories on the right side of this page.
Are your meetings unexciting?
“We received many positive comments and would highly recommend you to any dental component”
Merriam Osmondson
Executive Director
Fresno Madera Dental Society
Here are some places we will be speaking soon:
Jan 16 Lincoln District Dental Society, Lincoln NE
Jan 17 Metro West Seminars, Omaha NE
Jan 26 Ohio State University, Columbus OH
Jan 30 Patterson Dental Indianapolis IN
Jan 31 Patterson Dental Cleveland OH
Feb 1 Patterson Dental, Cincinnati OH
Feb 2 Patterson Dental, Columbus OH
Feb 25 Ortho 2 UGM, Savannah, GA
Mar 14 Altura Periodontics, Denver CO
Mar 15 Boulder Broomfield Dental Society, Boulder CO
May 5 Tumbleweed Study Club, Walland TN
May 14 University of the West Indies, Jamaica
May 25 Jasper Dental Congress, Jasper AB
May 6 American Association of Orthodontists, Washington DC
Jun 2 Orthopreneur meeting, Dallas TX
Oct 1 Wichita District Dental Society, Wichita KS
Oct 4 Southern Association of Orthodontists, New Orleans LA
 
To book us for your meeting or study club, click HERE or call us at 888-398-2327.
Prosperident’s David Harris featured in Incisal Edge Magazine
A Thief In The Family
David Harris was thrilled to be in the Winter 2018 edition of Incisal Edge Magazine with Benco’s Kay Huff and Bill Aquilino. Their article, A Thief in the Family is available HERE.
In Jail For Christmas!
This is Elizabeth Armstrong. Elizabeth, from Fredericksburg VA, did not make it home for Christmas this year. She was serving part of her six-year sentence for embezzlement, based on the investigation performed by one of Prosperident’s “Top Guns” Scott Clifford (full story HERE). Way to go, Scott!
Our CEO’s Column
After spending most of my life working with dentists, I think that I have pretty good insight into how you folks think.
Right now you are probably thinking about making some business goals for 2018, a.k.a. your 2018 New Year’s resolutions.
Dentists differ from most of the population — studies suggest that only 40% of Americans make New Year’s resolutions, and shockingly, less than 10% achieve them. This discrepancy reflects the fact that setting goals are easier than following through. Why? Because you need a plan.
By your nature, dentists are achievers and measurers; you could not have gotten where you are without the ability to set and achieve goals. You are planners.
This year, we would like to suggest an important (and possible) resolution for your practice. Unlike the typical New Year’s Resolution – lofty, well-intended, but with no plan to bring it to fruition, we want you to make 2018 your practice’s most prosperous year. The plan for us to help you attain your goal is ridiculously simple: you MUST complete our newly enhanced Embezzlement Risk Assessment Questionnaire (ERAQ). This 15-minute questionnaire is an excellent predictor of whether someone is embezzling from you.
We normally wait until the quieter days of summer to offer a limited time, no-cost access invitation to complete our ERAQ, but as part of our commitment to having you start the New Year right, we are inviting you to complete the ERAQ, which we normally retail for $139, from now until January 31st at absolutely no cost to you. That’s right, our most popular practice assessment tool is yours for nothing.
To access our questionnaire, please click HERE.
All of us at Prosperident wish you a Happy New Year and a very prosperous 2018!
David Harris
CEO
Did you miss a previous newsletter? We archive them here.
Prosperident — Dentistry’s Embezzlement Experts
Visit our website — www.dentalembezzlement.com

Embezzlement News #64 December 2017

 

Dental Embezzlement News from Prosperident
Issue #64 — December 2017
Podcast!
Prosperident’s David Harris was recently interviewed by Financial Freedom guru (and this month’s guest columnist) Dr. David Phelps.
Check it out HERE..
Need to liven up your meetings?
“We received many positive comments and would highly recommend you to any dental component”

 

Merriam Osmondson
Executive Director
Fresno Madera Dental Society

 

Here are some places we will be speaking soon:
Dec 7-8 Patterson Dental, Nashville, TN
2018
Jan 16 Lincoln District Dental Society, Lincoln NE
Jan 17 Metro West Seminars, Omaha NE
Jan 30 Patterson Dental Indianapolis IN
Jan 31 Patterson Dental Cleveland OH
Feb 1 Patterson Dental, Cincinnati OH
Feb 2 Patterson Dental, Columbus OH
Feb 25 Ortho 2 UGM, Savannah, GA
Mar 14 Altura Periodontics, Denver CO
Mar 15 Boulder Broomfield Dental Society, Boulder CO
May 5 Tumbleweed Study Club, Walland TN
May 25 Jasper Dental Congress, Jasper AB
Jun 2 Orthopreneur meeting, Dallas TX
Oct 1 Wichita District Dental Society, Wichita KS
 
To book us for your meeting or study club, click HERE or call us at 888-398-2327.
Did you miss a previous newsletter? We archive them here.
Guest Column — David Phelps DDS
Are you replaceable?
At first glance, that question may sound like a threat. If I’m replaceable, then what is my real value? If I’m replaceable, where’s my leverage? Who needs me?
I can hear your answer. “Me, replaceable? Heck no! I’m the owner! I do the work. I’m highly trained and have years of experience doing x, y, z.
I have specific relationships with our clients or patients – it wouldn’t be possible to replace me without severe damage to the business.”
“I’ve worked hard all my life to get where I am.”
And exactly where are you?
“At the top of my game. I have a practice (job – ed.) to go to every day of the week. I can’t take time off because I am so busy doing the thing I spent so many years learning. I still have a ton of debt to pay off, and I don’t see any way off this hamster wheel. But life is good. Someday I’ll be able to enjoy it.”
Hmmm, sort of a Catch 22. The better one becomes at “doing the thing,” providing the technical labor, the less freedom there is. Trading time for dollars, no matter what the hourly pay rate, is not a path to freedom.
Our CEO’s Column
“It’s the most wonderful time of the year!”
I hope that all of you enjoyed Thanksgiving and are now getting geared up for a month of holiday celebrations. As we are entering December, I will risk being a “Debbie-Downer” by mentioning that this is also the season that is most likely to produce embezzlement in your practice.
This is because the thieving element in your office is most likely to help themselves to a little more than your generous spirit to pay for Christmas, making December and January particularly active months for employee theft.
With patients’ insurance coming to its year-end and some non-insured patients looking to maximize tax deductions, it is a perfect time for money to disappear, undetected, from your office.
My team and I wish nothing but the best for you and your two families (actual and work “family”) this holiday season, but we would not be doing our jobs if we did not ask you to make sure you pay attention to unusual staff behavior during this busy time of year. Charity begins at home, but this should never be unwittingly extended to your work family.
If you have any reason to believe that you are unwillingly funding someone else’s holiday celebrations, please reach out to us and we will be happy to provide discreet assistance.
My deepest wish is that none of you fine folks would ever feel the need for embezzlement investigation, however, statistics do not support that wish and so I will let you know that if you are concerned about someone behaving badly in your office, we are here to help. Always.
Wishing you and yours the happiest of holidays,
David and the team at Prosperident
Prosperident — Dentistry’s Embezzlement Experts
Visit our website — www.dentalembezzlement.com

 

Embezzlement News # 63 November 2017

 

Dental Embezzlement News from Prosperident
Issue #63 — November 2017
Podcast!
Prosperident’s Kelly Paxton was recently interviewed by dental hygiene maven Debbie Seidel-Bitke and dental CPA Doug Fettig.
Check it out HERE..
Are people sleeping at your meetings?
We can liven things up. With catchy titles like “How To Outsmart An Embezzler” and “The Walletectomy” we can keep your audience on the edge of their seats.
Here are some places we will be speaking soon:
Nov 2 Dental Compliance Boot Camp, North Richland Hills, TX
Nov 3 Innovative Study Group, Scottsdale AZ
Nov 9 Spider Study Club, Livingston NJ
Nov 14 Fresno Madera Dental Society, Fresno CA
Nov 15 Vancouver Study Club, Vancouver BC
Dec 7-8 Patterson Dental, Nashville, TN
2018
Jan 16 Lincoln District Dental Society, Lincoln NE
Jan 17 Metro West Seminars, Omaha NE
Jan 30 Patterosn Dental Indianapolis IN
Jan 31 Patterson Dental Cleveland OH
Feb 1 Patterson Dental, Cincinnati OH
Feb 2 Patterson Dental, Columbus OH
Feb 25 Ortho 2 UGM, Savannah, GA
Mar 14 Altura Periodontics, Denver CO
Mar 15 Boulder Broomfield Dental Society, Boulder CO
May 5 Tumbleweed Study Club, Walland TN
May 25 Jasper Dental Congress, Jasper AB
Jun 2 Orthopreneur meeting, Dallas TX
 
To book us for your meeting or study club, click HERE or call us at 888-398-2327.
Did you miss a previous newsletter? We archive them here.
A Note From Our CEO
Time flies. The older I get the faster time passes. In a couple of weeks, the majority of us will be gathering with family and friends to give thanks for all of this year’s blessings.
Visiting with loved ones, great food, watching a football game or parade, a chance to have a couple of quiet days off, or any of the other
ways we celebrate the beginning of the holiday season are about to be upon us. As I get ready for my favorite time of year I am grateful for many things. This past year has been a cornucopia of unexpected events to be thankful for. I promise not bore you with them all, but here are a few I want to mention:
First, I am thankful for my family, friends and talented team members who enable me to have a career that I love. I am also thankful for the wonderful people that my work has enabled me to become involved with, not just this year, but during the 25 plus years that I have worked in the dental community. The “average Joe” has no idea what a wonderful group dentists and their dental families are. All of us at Prosperident want you to know that we appreciate and are thankful for all of you.
When I am away working with and meeting all of you fine folks, it never fails to amaze me what a genuinely great group of people you are and what great lessons you have taught us as Prosperident continues to grow and make our livelihood by assisting you. By being a part of your community, I have had the pleasure of meeting and working with some of the most altruistic and generous human beings on the planet. My team and I are very lucky to do what we do. Something to be thankful for, for sure!
With my family and my team members at Prosperident I want to wish you a Happy Thanksgiving and a great start to a wonderful holiday season.
David Harris CFE, CPA, CMA, CFF, MBA
Chief Executive Officer
Prosperident — Dentistry’s Embezzlement Experts
Visit our website — www.dentalembezzlement.com

 

Dental Embezzlement News #62 — October 2017

 Dental Embezzlement News from Prosperident
Issue #62 — October 2017
Podcast!
David Harris recently did a podcast with a terrific host, Dr. Peter Boulden on The Bulletproof Practice.  Dr. Boulden was an embezzlement victim, and this made for some great discussion.
Check it out HERE..
Does your dental meeting need some spark?
Wow them at your next meeting!
Here are some places we will be speaking soon:
Oct 12 Orthodontic Specialists of Oklahoma, Oklahoma City OK
Oct 20-21 Thompson Okanagan Dental Society, Kelowna BC
Oct 27 Sinclair Dental, Moncton NB
Nov 3 Innovative Study Group, Scottsdale AZ
Nov 9 Spider Study Club, Livingston NJ
Nov 14 Fresno Madera Dental Society, Fresno CA
Nov 15 Vancouver Study Club, Vancouver BC
Dec 7-8 Patterson Dental, Nashville, TN
2018
Jan 16 Lincoln District Dental Society, Lincoln NB
Jan 17 Metro West Seminars, Omaha NB
Feb 1 Patterson Dental, Cincinnati OH
Feb 2 Patterson Dental, Columbus OH
Feb 25 Ortho 2 UGM, Savannah, GA
Mar 15 Boulder Broomfield Dental Society, Boulder CO
May 5 Tumbleweed Study Club, Walland TN
May 25 Jasper Dental Congress, Jasper AB
Jun 2 Orthopreneur meeting, Dallas TX
To book us for your meeting or study club, click HERE or call us at 888-398-2327.
Did you miss a previous newsletter?  We archive them here.
A Note From Our CEO
Synergy.
Whether we are talking about your association, study club, sports team, practice, or our own office, synergy is essential to how we work, play and find security and contentment.
It’s easy to become hyper-focused on tasks, the things that you are good at, the things that you enjoy, and to miss the signs that someone or something is no longer serving the greater good in your life.
Often we speak with doctors who feel that they are to blame for missing the cues that something was not right in their practices and we want to tell them that it’s not their fault!
Until you have been taken advantage of by a trusted team member, you may never understand how terrible it feels to have suffered a loss or a breach of trust and then spend hours, days and weeks wondering what you could have done to have produced a different outcome.
At Prosperident, we have spent years focusing on only one thing; helping dental professionals discover, confirm and eliminate dishonest behavior in their practices. To us, it doesn’t matter whether someone is taking money, stealing office supplies, or reading your email without permission, it is all behavior that has to be detected and stopped. Period.
Recently, we at Prosperident found ourselves in just the sort of situation that we spend thousands of collective hours every year warning dentists to be aware of in their practices and I have to say, it’s been a rollercoaster of “what if’s” and “if only we had paid closer attention” moments. Horrible. Horrible, but completely recoverable and here’s why – synergy.
When a staff member shocks us with their dishonesty, we often forget just how amazing and reliable the rest of our team is, was, and will be. As business owners, we may suffer the full financial brunt of an employee’s dishonesty, but as a team, there is also a sense of loss and betrayal in discovering that someone who worked with us was so careless with the good energy and contributions we all made to help create a greater good.
If you and your team have been unfortunate enough to be hit by someone’s acts of dishonesty, we are definitely here to help sort things out and put a stop to the problem. As for recovering from the aftermath, I would like to suggest that you make sure to appreciate the synergy of those who help you get your work done and your goals met.  After all, it is the constant efforts and energy of our true team players that allow us to excel and enjoy and prosper from the work we do.
Finally, I want to say “thank you” to the team at Prosperident for their hard work, loyalty, and contributions which are too vast to mention.
And to all of the practice owners reading this, if you feel that you have any reason not to be as fortunate and happy as I am with the team in your office, please feel free to contact us at any time to discuss your situation. We are always here to help.
David Harris CFE, CPA, CMA, CFF, MBA
Chief Executive Officer
Prosperident — Dentistry’s Embezzlement Experts
Visit our website — www.dentalembezzlement.com

Embezzlement News # 61 — September 2017

Dental Embezzlement News from Prosperident
Dentistry’s Embezzlement Experts
Issue #61 — September 2017
In This Issue:
    • Dr. Doug Carlsen
    • Our new logo
  • Upcoming speaking dates
  • A note from our CEO
Our new logo
We decided that, after using our last logo for five years, it was time for to tweak it a bit. We hope you like the new version!
Falling asleep at meetings?
With attention-grabbing presentation titles like “How to Outsmart an Embezzler” and “The Walletectomy”, we keep your meeting interesting.
Here are some places we will be speaking soon:
Sep 6 Durham Dental Society, Ajax ON
Sep 7 Niagara Peninsula Dental Association, Niagara Falls, ON
Sep 14 North Texas Premier Dental Forum, Fort Worth TX
Sep 16 Dentsply Sirona World, Las Vegas NV
Sep 22 Patterson Dental, Southlake, TX
Oct 12 Orthodontic Specialists of Oklahoma, Oklahoma City OK
Oct 20-21 Thompson Okanagan Dental Society, Kelowna BC
Oct 27 Sinclair Dental, Moncton NB
Nov 3 Innovative Study Group, Scottsdale AZ
Nov 14 Fresno Madera Dental Society, Fresno CA
Nov 15 Vancouver Study Club, Vancouver BC
Dec 7-8 Patterson Dental, Nashville, TN
2018
Jan 17 Metro West Seminars, Omaha NB
Feb 1 Patterson Dental, Cincinnati OH
Feb 2 Patterson Dental, Columbus OH
Feb 2 Ortho 2 UGM, Savannah, GA
 
To book us for your meeting or study club, click HERE or call us at 888-398-2327.
Did you miss a previous newsletter? We archive them here.
Guest Post — Dr. Doug Carlsen
Our friend Doug Carlsen is a former practicing dentist. He was able to retire at age 53 and now shares his wisdom on achieving financial freedom with the dental profession. He is also one of the nicest men you will ever meet.
We are honored that Doug made a video for us. Check it out here:
Doug’s web site is www.golichcarlsen.com. It’s definitely worth a look.
A Note From Our CEO
I got asked a great question the other day. I was speaking with a prospective client, and she asked, “What differentiates you from everyone else who investigates dental embezzlement?”
I paused for a second, wondering if I was too close to the problem to give a cogent answer.
My brief, but honest, answer was:
  1. We limit ourselves to working with dentists only.
  2. We have been doing this work for a long time and have well-established procedures and rigid quality controls.
  3. Our dozen investigators are the most qualified, best trained, and most diverse, group in the business. 70% of our investigators have received the Certified Fraud Examiner designation, which is the “gold standard” for fraud investigation. 40% of our team are also licensed as private investigators. We all have dental backgrounds and understand that environment well.
  4. We perform hundreds of dental embezzlement investigations annually. It is challenging to do this work well if you only do three or four investigations per year.
  5. We have the ability to handle a wide variety of scenarios. For example, investigating orthodontic practices requires different knowledge than assisting general dentists. Many of our investigators have considerable expertise in specific software, situations, or types of practice.
So what do you think? If you had embezzlement concerns, wouldn’t you want to place your trust in a team like ours?
With summer ending and my speaking schedule picking up, I hope to see many of you somewhere soon. Thanks for reading.
David Harris CFE, CPA, CMA, CFF, MBA
Chief Executive Officer
Prosperident — Dentistry’s Embezzlement Experts
Visit our website — www.dentalembezzlement.com

Embezzlement News #60 August 2017

Dental Embezzlement News from Prosperident
Issue #60 — August 2017
Announcement! Announcement!
It is the fifth anniversary of Prosperident’s newsletter and to celebrate we are doing something special!
We recently made some major improvements to our popular Embezzlement Risk Assessment Questionnaire (ERAQ). This tool allows you to assess the probability that you are being embezzled.
The new version features significantly enhanced reporting and some improved metrics. It consists of 40 yes / no questions and takes less than 15 minutes.
We will be selling the new version of the ERAQ in our electronic store for $129 starting on Labor Day, but until then, it is yours at no cost.
So what are you waiting for? Click HERE to be taken to the Assessment.
In This Issue:
    • Free Assessment Questionnaire
    • Introducing Prosperident’s Office Protection System
  • Upcoming Speaking Dates
  • A note from our CEO
Free Webinar
We are teaming up with the great folks at Cirrus Consulting to present a free webinar on August 15 titled “Ending Embezzlement and Managing Risk in Your Office Lease”.
For more information, or to register, click HERE.
Want to liven up your meeting?
With attention-grabbing presentation titles like “How to Outsmart an Embezzler” and “The Walletectomy”, keep your meeting interesting.
Here are some places we will be speaking soon:
Aug 25 Kentucky Dental Association, French Lick IN
Sep 6 Durham Dental Society, Ajax ON
Sep 7 Niagara Peninsula Dental Association, Niagara Falls, ON
Sep 14 North Texas Premier Dental Forum, Fort Worth TX
Sep 16 Dentsply Sirona World, Las Vegas NV
Sep 22 Patterson Dental, Dallas TX
Oct 12 Orthodontic Specialists of Oklahoma, Oklahoma City OK
Oct 20-21 Thompson Okanagan Dental Society, Kelowna BC
Oct 27 Sinclair Dental, Fredericton NB
Nov 3 Innovative Study Group, Scottsdale AZ
Nov 14 Fresno Madera Dental Society, Fresno CA
Nov 15 Vancouver Study Club, Vancouver BC
Dec 7-8 Patterson Dental, Nashville, TN
 
To book us for your meeting or study club, click HERE or call us at 888-398-2327.
Did you miss a previous newsletter? We archive them here.
Prosperident’s Office Protection System
You asked for it. We delivered.
 

For a long time, people have asked us if we can do something to control embezzlement before it happens.
So we are pleased to introduce Prosperident’s Office Protection System (“OPS”).
The OPS Program is our best, most up-to-date, most effective way to provide you with a comprehensive review of more than 25 policy and procedural systems you use in your office (all having embezzlement implications). OPS is not a software application, but rather an in-depth investigation and analysis performed by one of our experienced fraud examiners.
Special introductory pricing is available until September 15.
Please CONTACT US to get started or obtain more information.
A Note From Our CEO
I hope you are having a great summer. I’m enjoying following my 15-year old son around the continent as he plays basketball. As I write this, he is in San Diego playing for the Canadian team in the Indie World Championships. Oh, to be a teenager again…
But now that I am an adult, I sometimes have weightier concerns than playing basketball.
One of the things that has been on my mind is how we can help dentists “get ahead of” embezzlers. Many people have said something to us along the lines of “instead of just being the go-to people when embezzlement happens, why can’t you help me set up practice systems properly now so that I am less likely to be a victim?”.
Over the past quarter-century, we have learned a lot about the systemic weaknesses that embezzlers exploit, and we built that knowledge base into our new product, Prosperident’s Office Protection System.
For more information on how we can help you protect your practice, give us a call or send us an email.
Have a great summer! Thanks, as always, for reading.
David Harris CPA, CMA, MBA, CFE, CFF
Chief Executive Officer
Prosperident — the world’s largest dental embezzlement investigation firm
Visit our website — www.dentalembezzlement.com

Embezzlement News #59 — July 2017

Dental Embezzlement News from Prosperident
Issue #59 — July 2017
Embezzlement — What Every Brilliant Clinician Should Know
See Prosperident’s David Harris and Wendy Askins’ article in Oral Health Office. A great overview article about embezzlement! Check it out HERE.
Do you have embezzlement questions? We are happy to help. Click HERE to connect with us.
Promotions!
We are pleased to announce the following executive-level promotions at Prosperident:
Wendy Chediac to Chief Operating Officer.
Scott Clifford to Chief Fraud Examiner.
Jacob Hiltz to Chief Information Officer.
Congratulations, all!
Is attendance falling at your meetings?
With attention-grabbing presentation titles like “How to Outsmart an Embezzler” and “The Walletectomy”, we give people a reason to come to meetings.
Here are some places we will be speaking soon:
Jul 21 Patterson Dental, Oklahoma City OK
Aug 25 Kentucky Dental Association, French Lick IN
Sep 6 Durham Dental Society, Ajax ON
Sep 7 Niagara Peninsula Dental Association, Niagara Falls, ON
Sep 14 North Texas Premier Dental Forum, Fort Worth TX
Sep 16 Dentsply Sirona World, Las Vegas NV
Sep 22 Patterson Dental, Dallas TX
Oct 20-21 Thompson Okanagan Dental Society, Kelowna BC
Nov 3 Innovative Study Group, Scottsdale AZ
Nov 14 Fresno Madera Dental Society, Fresno CA
Nov 15 Vancouver Study Club, Vancouver BC
Dec 7-8 Patterson Dental, Nashville, TN
 
To book us for your meeting or study club, click HERE or call us at 888-398-2327.
In This Issue:
    • Our article in Oral Health Office
    • Guest Article — Jeremy Behar
    • Promotions
  • Upcoming Speaking Dates
  • A note from our CEO
Guest Article — Jeremy Behar
As an organization built around a narrow specialization (in our case embezzlement), we are thrilled to offer some fantastic wisdom from our equally specialized friend Jeremy Behar of Cirrus Consulting Group.

Once Upon a Time…a Dentist Signed a Lease

We’ve all heard this bedtime story. The one about the dentist who after years of dental school and associating, decided to start their own practice.
 
Eager to get their practice underway, they go through the necessary steps to select a location, secure financing, and happily sign off on a ten year dental office lease provided by their landlord. But, they miss the critical and most important stage that ensures the protection of a healthy and successful dental practice — reviewing the details of the dental office lease.
 
The fairytale starts to go south when the doctor realizes that the office lease they were so eager to sign initially is now impeding the growth and security of their business.
 
We are thrilled to be participating in a free webinar with Cirrus Consulting Group. Details and registration are HERE.
A Note From Our CEO
“I live in a small town…”
I’m not referring to the catchy John Mellencamp tune of the 1980s (although I did like the song). I’m referring to one of the factors that dentists use to convince themselves that they are “immune” from embezzlement.
We all want to believe that our staff are honest and that they would never steal from us, and most of the time this is true. However, there is also a significant portion of the population who, in the right circumstances, will commit a dishonest act. When you combine the size of this cohort with the large number of staff that a typical dentist will hire in his or her career, the result is that at least two in three dentists will eventually be embezzled.
Thanks, as always, for reading.
David Harris CPA, CMA, MBA, CFE, CFF
Chief Executive Officer
Did you miss a previous newsletter? We archive them here.
Prosperident — the world’s largest dental embezzlement investigation firm
Visit our website — www.dentalembezzlement.com

Embezzlement News #58 — June 2017

Prosperident’s Dental Embezzlement News
Issue #58 — June 2017
Read our CEO’s article in DentalTown Magazine
Did you ever wonder how an embezzler can be fired in one office and quickly get hired somewhere else?
David Harris discusses his conversations with one “serial embezzler” in the most recent edition of DentalTown Magazine. It is definitely an interesting read.
In This Issue:
    • Our CEO in Dental Town
    • Guest Article –Laura Hatch
    • Tony Ulbrandt, CFE
  • Upcoming Speaking Dates
  • A note from our CEO
Congratulations!

We would like to congratulate Prosperident Senior Examiner Tony Ulbrandt on the completion of his Certified Fraud Examiner designation. Tony’s specialty is assisting owners of multi-office practices with improving their systems. Way to go, Tony!
Tired of the same boring speakers?
We can help!
With attention-grabbing presentation titles like “The Walletectomy” and “How To Steal From A Dentist“, we are sure to give your audience a different and engaging experience.
Here are some of the places we will be speaking soon:
Jul 21 Patterson Dental, Oklahoma City OK
Aug 25 Kentucky Dental Association, French Lick IN
Sep 14-15 Dentsply Sirona World, Las Vegas NV
Sep 22 Patterson Dental, Dallas TX
Oct 20-21 Thompson Okanagan Dental Society, Kelowna BC
Nov 3 Innovative Study Group of Arizona
Nov 10 Carestream Global Oral Health Summit, Orlando FL
Nov 14 Fresno Madera Dental Society, Fresno CA
Nov 15 Vancouver Study Club, Vancouver BC
Dec 7-8 Patterson Dental, Nashville, TN
 
To book us for your meeting or study club, click HERE or call us at 888-398-2327.
Did you miss a previous newsletter? We archive them here.
Guest Article — Laura Hatch
Yay! Our most popular guest columnist, Laura Hatch, is back. For those of you who don’t know Laura, she is the driving force behind Front Office Rocks, a company that provides awesome online front-office training. Laura’s guest articles are consistently among our most read.
 
5 Ways to Make Hiring (Almost) Painless
Firing and hiring are probably the least favorite parts of the job for most dentists and office managers. In fact, some dentists dread this process so much that they hold onto employees way too long to avoid firing someone. There are many reasons for this. Not only is it unpleasant to have to fire an employee; it also requires another equally dreaded process: trying to find someone new to replace them. I am here to tell you that as hard as hiring might seem, it is much better to replace an employee who is not working out with a new (and hopefully better) employee than to continue struggling with that employee who is holding back your office and your potential.
Hiring does not have to be hard or scary if you know what you are doing. The best thing to do is to prepare yourself for the process and start it the right way to make it as successful as possible.
 
Visit Front Office Rocks to learn for more information or call 1-800-914-3595.
A Note From Our CEO
This month’s guest columnist Laura Hatch nailed it in her article on hiring when she says that dentists HATE the process of hiring staff.
Let’s face it — hiring is a minefield. You either have too few qualified applicants or too many. In addition to the challenge of finding a single person with both the right skills and the personality you are seeking, hiring is subject to much governmental regulation. Often you are operating under considerable time pressure to fill an essential position.
I think it is also safe to say that very few dentists chose their profession based on a burning desire to own a small business. For most, being the CEO is the curse that accompanies the privilege of restoring and enhancing smiles.
Skepticism when hiring is something that does not come naturally to most dentists.
There are clear dangers out there — 25% of US adults have criminal records, and credible studies estimate that more than 50% of resumes contain some level of falsehood. And yet when I ask audiences of dentists whether they have done something as basic as checking photo identification last time they hired very few have done so, and the thought that an applicant might be using a false identity never crossed their minds.
It is no wonder that about a quarter of our caseload involves “serial embezzlers”. These people have stolen before, and have managed to hide this fact from subsequent employers. The DentalTown article highlighted earlier in this newsletter deals with one such serial embezzler who has worked in over a dozen practices.
There are some simple steps you can take to protect yourself better from these people. Click HERE for some good ideas on screening applicants.
Thanks, as always, for reading.
David Harris CPA, CMA, MBA, CFE, CFF
Chief Executive Officer
Prosperident — the world’s largest dental embezzlement investigation firm
Visit our website — www.dentalembezzlement.com

Embezzlement News #57 — May 2017

Prosperident’s Dental Embezzlement News
Issue #57 — May 2017
Our CEO Interviewed
One of our CEO’s favorite podcasts is one he did last year with Drs. Alan Mead and Jason Lipscomb, the “Dental Hacks” guys.
Take a listen HERE
In This Issue:
    • Our CEO Interviewed
    • Guest Article –Eric Cohen
    • The “Hall of Shame”
  • Upcoming Speaking Dates
  • A note from our CEO
Prosperident Hall of Shame

We have recently updated our Hall of Shame so that it profiles over 450 embezzlers. Are any of them working in your office?
Empty Seats at Your Event?
We can help!
With attention-grabbing presentation titles like “The Walletectomy” and “How To Steal From A Dentist“, we are sure to give your audience a different and engaging experience.
Here are some of the places we will be speaking soon:
May 4 Texas Dental Meeting, San Antonio TX
May 4 Atlantic Canada Seattle Study Club, Halifax NS
May 10 Tax Matters For Dentists, Toronto ON
May 12 Tax Matters For Dentists, Ottawa ON
May 16 University of the West Indies, Mona Jamaica
May 18 Endo Inc. Study Club, Danvers MA
May 25 Patterson Dental, Nashville TN
Jul 20 Orthodontic Specialists of Oklahoma, Oklahoma City OK
Aug 25 Kentucky Dental Association, French Lick IN
Sep 14-15 Dentsply Sirona World, Las Vegas NV
Sep 22 Patterson Dental, Dallas TX
Oct 20 Thompson Okanagan Dental Society, Kelowna BC
Nov 3 Innovative Study Group of Arizona
Nov 14 Fresno Madera Dental Society, Fresno CA
 
To book us for your meeting or study club, click HERE or call us at 888-398-2327.
Did you miss a previous newsletter? We archive them here.
Guest Article –Eric Cohen
Editor’s note –for most dentists, accepting credit card payments is an expensive necessity. Trying to lower the cost is a confusing and frustrating exercise. So it is a huge relief when someone can do it for you.

Add 5% To Your Income — Stop The Money Siphon

By Eric Cohen
 
The system that allows you to collect money from your patients can cost you a lot more money than it should.
There are hidden costs that reduce your bottom line without you realizing it! You know that running a practice costs money. You have all the typical expenses: rent, employee salaries and benefits, insurance, marketing, equipment, etc. Accepting credit cards costs you money also. Chances are, this revenue collection system costs you significantly more money than it needs to, acting as a “silent siphon” that slowly takes money out of your practice.
 
There are ways to reduce this cost and optimize the fees that you pay WITHOUT switching providers. Unfortunately, the credit card industry has made it impossible to understand exactly what it is you are paying for.
 
Want to learn more? You can contact Merchant Advocate at www.merchantadvocate.com or by phone at 720-526-5318.
A Note From Our CEO
Regular readers know how I like to use this space to discuss situations I encounter that may have broader relevance. This month I am going to discuss “rules”.
Many dentists, as well as the consultants who advise them, believe that rules will protect them from embezzlement. I’ve seen things like using “for deposit only” stamps for checks, having triplicate receipt books for cash payments, etc suggested as anti-embezzlement strategies.
There is a logic flaw here. You can make all the rules that you want, but when a team member decides that your rule interferes with the embezzlement that they want to carry out, the rule will quickly be ignored or circumvented.

Also, the fact that you block one, or ten, embezzlement “pathways” will not help you very much. To assume that an embezzler can only think of one or two ways to steal underestimates the creativity and motivation of thieves.

So if rules will not work, what will? Several studies, including one by the ADA, confirm that the majority of embezzlers telegraph their stealing by exhibiting certain behaviors. There are many examples — a reluctance to take a vacation, working unusual hours, providing financial reports late, etc.
Our Embezzlement Risk Assessment Questionnaire provides an excellent (and quick) barometer for staff behavior. You can check it out HERE.
Thanks, as always, for reading.
David Harris CPA, CMA, MBA, CFE, CFF
Chief Executive Officer
Prosperident — the world’s largest dental embezzlement investigation firm
Visit our website — www.dentalembezzlement.com