Embezzlement News #78 January 2018

Dental Embezzlement News from Prosperident
Issue #78 — January 2019
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Liven up your meeting
Did you know that there are some topics that we will ONLY discuss at closed-door, live events?

Convicted embezzler Carrie Caporino, before she was sentenced to two years for stealing over $500k.
See us live if you want the full story.
Here are some places where we will be speaking soon:
Jan 17 Patterson Dental, El Segundo CA
Jan 18 Patterson Dental, San Diego CA
Jan 25 The Ohio State University, Columbus OH
Jan 27 Southwest Society of Periodontists, Irving TX
Feb 6 Dr. Quynh-Thuyen Tran Study Club, Sugar Land, TX
Feb 8 Select Study Club, Evansville IN
Feb 8 Houston Asian American Dental Society, Houston TX
Feb 11 Wasatch Oral Surgery, Jordan UT
Mar 1 Ortho2 User Group Meeting, Fort Worth TX
Mar 13 Patterson Dental, Philadelphia PA
Mar 27 District of Columbia AGD, Washington DC
Apr 12 American Association of Endodontists, Montreal QC
Apr 13 New Dentist BOOST Study Club, Philadelphia PA
Apr 26 Maryland State Dental Association, Columbia MD
Apr 26 Star of the North Meeting, St. Paul MN
Apr 29 Vancouver & District Dental Society Vancouver BC
May 3 American Association of Orthodontists, Los Angeles CA
May 7 Seattle Study Club, Atlanta GA
May 8 North County Women’s Study Club, Carlsbad CA
Jul 8 University of the West Indies
Sep 13 Orthopreneurs Summit, Dallas TX
Oct 7 Colorado Prosthodontic Society, Denver CO
To book us for your meeting or study club, click HERE or call us at 888-398-2327.
Did you miss a previous newsletter? We archive them HERE.

Embezzler of the Month
Roxana Dusanek from Crest Hill, Illinois was a part-time bookkeeper at a local dental practice. She has been charged with embezzling over $400,000 from the practice.
You can read about Roxana in our Hall of Shame, along with over 500 other embezzlers.
Who are Prosperident’s Investigators?
Prosperident’s team includes 20 investigators who live and work all over North America.
Almost 40% of this group possess the Certified Fraud Examiner designation, and 22% of us are licensed as Private Investigators.
All of us have a background in some aspect of dentistry. Here are the backgrounds of our investigators:
You can learn more about our company HERE. Are you interested in working with Prosperident? Information on career opportunities is HERE.
Something To Talk About…
It’s time to reboot!
With the holiday season now in our rear-view mirror, it’s time to head back to our lives energized and ready to face the New Year. I will confess that I am not a fan of New Year’s resolutions. I do admire the few, dedicated souls who can make a year’s worth of goals (and the necessary plans to make them a reality) come to fruition, but I believe that most of us receive more benefit from periodic, systematic reviews and revisions of our business and personal goals to achieve excellence and sustainability.
Taking the time to assess and improve ourselves and our businesses is much like making sure that we take the time to update our practice management software. Updates, check-ins, and re-evaluations are the foundation of making sure we stay effective in an ever-changing world, and this is true whether we are talking about operating systems or performance reviews of our team members. It’s the small, constant improvements that we make on a regular basis that add up to ongoing ease and success in our lives and businesses, and let’s face it; no one trips over a mountain!
As we jump into 2019, I would like you to consider not making traditional New Year’s resolutions, but instead look ahead to achieving a space where you can feel in control of all facets of your practice. Why not make this the year that you place yourself firmly in the driver’s seat and have a chat with us about building your practice to be as safe and efficient as it can be? We are Dentistry’s Embezzlement Experts®, and we understand that dentistry is a business. We are ready to assist you by offering a range of specialized services, whether you are looking for an investigation, a system to help you fraud-proof your office, litigation support services, or a speaker for your next event, we have just what you need, and we are always happy to help.
Here is to a prosperous 2019! We appreciate you letting us be a growing part of the dental community!
David Harris
CEO
We are Prosperident, Dentistry’s Embezzlement Experts

Prosperident’s David Harris featured in Dental Economics

I recently received the following email from a dentist: “My embezzler passed my references check. I asked for six references, and she passed with flying colors… and then proceeded to rob me blind. I thought that maybe y’all needed to make a post about it, or SOMETHING, to the world of dentistry, because seriously, this is why we can’t trust references. When people fabricate deception like this, how can we trust anything, as employers, to be able to find someone worthy of hiring?”

The dentist was referring to a website that, for a fee, will supply false references to help someone pass reference checks. Here is what one such site claims:

“Paladin Deception Services is here to assist you in obtaining the fictitious reference, the little white lie, or the alibi that you need. Our agency can provide you with either male or female testimonials over the phone in the local area code that you require. We’re confidential, professional, innovative, and affordable. Most importantly, we keep it legal. Get the verification that you need!”

READ MORE

David Harris speaking at Orthopreneurs Summit in June 2018

Prosperident CEO David Harris is thrilled to be a speaker at the 2018 Orthopreneurs Summit in Dallas in June 2018.  Here is a brief video made by Orthopreneurs founder Dr. Glenn Krieger discussing David’s presentation.

For more information, or to register, please click on the following link:

http://www.op2018.com/

Embezzlement in the Orthodontic Practice by Wendy Askins

Prosperident’s Wendy Askins is one of our most experienced investigators.  She heads our orthodontic / oral surgery group, and conducts some of our most challenging investigations.  She has both an MBA and the Certified Fraud Examiner designation.  So Wendy definitely knows her stuff.

In Wendy’s February 2018 article in Orthotown Magazine, she shares some of her considerable accumulated wisdom on the topic of embezzlement.  Don’t let the orthodontic title fool you — Wendy’s information is applicable to all practices.

Wendy Askins Orthotown article Feb 2018

David Harris interviewed by syndicated columnist Dennis Beaver

Bakersfield, California attorney Dennis Beaver writes a syndicated column called You and the Law that appears in many newspapers around the US.  Dennis has interviewed David Harris before (see https://www.prosperident.com/david-harris-interviewed-syndicated-columnist-dennis-beaver/.

Dennis recently did another interview with David.  You can read it here:

You and the Law: How to view risk of employee embezzlement

Are there steps that employers can take which will help reduce the chances of becoming the victim of embezzlement by employees? The answer, which comes to us from the far off Canadian city of Halifax, is a qualified yes, and as you will see, requires, initially, that employers adopt a different attitude about trust.

David Harris knows a lot about employers, trust and employees who steal. As chief executive officer of Prosperident, the world’s largest firm specializing in the investigation of financial crimes committed against dentists, he understands the way human nature gives criminals an advantage: “It is the failure to re-visit the trust placed in your employees.”

Harris observes that when we first meet someone, “The decision to trust is made early in the relationship. Research shows it is the product of our brain reaching that conclusion based on rapid comparisons to other people we have met and trusted.

“And most of the time, day in and day out, as things in the office go along smoothly, the decision to trust remains permanent. We never again ask, ‘Can I trust Peggy?’

Harris is a captivating seminar leader, so for a moment, picture yourself listening attentively, when grabs your full attention by saying:

“I do not care how impressed you were with Peggy when she was first hired. Ask yourself, ‘While initially I trusted her, does that trust merit being re-examined as opposed to being something permanent which will not change, no matter what?”

You are thinking, “That never occurred to me. Why should I suddenly doubt Peggy? She’s been with me all these years.”

Then he explains why you must question the basis for your continued trust in Peggy and why blind trust is so dangerous:

“The fact that you trusted an employee 10 years ago does not mean that you should blindly trust them today. You absolutely must ask:

“1) Has Peggy’s living situation changed?

“2) Is she in financial trouble?

“3) Has she developed addiction to drugs, gambling, or does she have family members hitting on her for money? If she does, how could that impact my business?”

Harris finds that, “Employers in general do not know their staff well enough. Emotionally they see them as furniture, not noticing much about their personal lives. They are often in the dark as to an employee’s financial circumstances or other issues which could threaten the business if this person decided to steal.”

So, how can an employer can get to better know employees without prying into personal things?

“I tell dentists that getting to know your staff better is a realization that this is a whole person, and not just two arms that hand me instruments. Understanding what makes your employees tick is essential to being a good employer. You should know why they got into this field, and what they like and do not like about their job. That’s a vital part of being their boss.

“This isn’t intrusive,” Harris maintains, adding, “You need to engage in meaningful conversation. I find that many employers are not good active listeners.”

Harris believes strongly that the best way for any employer to minimize theft is to “Stop it at the door through your hiring process.”

He notes that “65 million Americans have a criminal record. That’s one in four adults. Add to that the fact that between 40 percent and 70 percent of resumes have some amount of misleading information, it is clear that hiring is a potential minefield.”

We all know that applying for a job at FedEx requires a drug test, but as Harris observes, “Most dental offices do not require a drug test, nor do they run adequate background checks. It simply does not occur to many employers that someone will lie on an application to hide an unsavory past.

“The last step in the hiring process must include a criminal records check, performed not by some $20 online website, but by a professional service,” he strongly recommends.

Can any employer become “bulletproof?” David Harris provides the answer:

“There are employers who believe that something in their circumstances makes them bulletproof. A classic example is thinking, ‘This is a big city problem, but I am safe because I live in a small town.’

“However, embezzlers do not think the same way.”

Dennis Beaver practices law in Bakersfield and welcomes comments and questions from readers, which may be faxed to 661-323-7993, or emailed to Lagombeaver1@gmail.com. And be sure to visit dennisbeaver.com.

Content retrieved from: http://www.redwoodtimes.com/article/NK/20171009/LOCAL1/171009985

See Prosperident’s Pink Collar Crime Expert Kelly Paxton interviewed

Kelly Paxton is an amazing lady.  She is a world-renowned expert in the area of embezzlement committed by female perpetrators, for which Kelly has coined the phrase “Pink Collar Crime”.  She is in demand as a writer and speaker on this topic, and this focus has made her a natural fit for Prosperident — it certainly hasn’t escaped our notice that the vast majority of embezzlement in dental practices is perpetrated by female embezzlers.

Kelly was recently interviewed by our friend Debbie Seidel Bitke of Dental Practice Solutions and dental CPA Doug Fettig of Aldrich CPAs.  Check out the great interview: