Related Cases: Rhode Island's Christine Azulay indicted by grand jury | Arizona Orthodontist Dr. Andrew L. Kassman and spouse indicted for embezzlement

The Prosperident Pulse #11 May 2013

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The Prosperident Pulse #11 May 2013

May 12, 2013

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<div style="text-align: center;"><span style="color: #333333;"><span style="font-size: 18pt;">Dental Embezzlement News<br></span></span></div>
<div style="text-align: center;"><span style="color: #333333;"><span style="font-size: 18pt;"><img style="border: 0px;" src="http://img.ymlp.com/tpnh_prosperidentlogo2013_1.jpg" height="121" width="321"></span></span></div>
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<div style="text-align: left;"><span style="font-size: 8pt;">Issue #11 -- May 2013<br></span></div>
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<div style="text-align: center;"><span style="font-size: 12pt;">Did you miss a previous newsletter?  We archive them <a href="http://ymlp.com/archive_gjbmweegjgu.php" style="font-size: 10pt; font-family: verdana,geneva,arial,helvetica,sans-serif; font-weight: normal; color: #fff100; text-decoration: underline;">here.</a></span></div>
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<div><span style="font-size: 14pt;"><a name="Upcoming presentations" style="font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#fff100;text-decoration:underline;"></a>Upcoming Presentations<br></span></div>
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<div>Here are some of the places you can hear us speak soon.</div>
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<td style="padding:0px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Speaking and Consulting Network, Loveland CO June 8, 2013<br></td>
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<td style="padding:0px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Savannah Dental Society, Savannah GA Sept 20, 2013<br></td>
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<td style="padding:0px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Nassau County Dental Society, Long Island NY Oct 25, 2013<br></td>
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<td style="padding:0px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Arizona Orthodontists Study Club Jan 13, 2014</td>
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<td style="padding:0px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Thomas P. Hinman Dental Meeting, Atlanta GA March 27, 2014</td>
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<td style="padding:0px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Star Of The North meeting, St. Paul MN April 2014</td>
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<td style="padding:0px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Western Regional Dental Convention, Phoenix AZ April 3-5, 2014<br></td>
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<div>To book a fantastic speaker for your meeting, please call us at 888-398-2327 or send email to <span style="font-size: 8pt;"><a href="mailto:requests@dentalembezzlement.com" style="font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#fff100;text-decoration:underline;">requests@dentalembezzlement.com</a></span></div>
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<div><a name="Read about us" style="font-size: 10pt; font-family: verdana,geneva,arial,helvetica,sans-serif; font-weight: normal; color: #fff100; text-decoration: underline;"></a></div>
<div>Read about us...</div>
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<div>See Dr. Mike DiTolla's interview with Prosperident CEO David Harris in Glidewell Labs' <a href="ow.ly/kUsSe" style="font-size: 10pt; font-family: verdana,geneva,arial,helvetica,sans-serif; font-weight: normal; color: #fff100; text-decoration: underline;">Chairside Magazine</a></div>
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<div><a name="dental embezzlement myths" style="font-size:8pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:bold;color:#fff100;text-decoration:underline;"></a></div>
<div><span style="font-size: 12pt;">The Five Biggest Dental Embezzlement Myths:</span></div>
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<div style="text-align: left;">1.  My dental practice is immune because...</div>
<div style="text-align: left;">People have lots of reasons why they think there practice is immune (for example, they live in a small community and think of embezzlement as an urban problem). </div>
<div style="text-align: left;"> </div>
<div style="text-align: left;">Embezzlement can happen in <i>any</i> practice, and has far more to do with the thief's circumstances than yours.</div>
<div style="text-align: left;"> </div>
<div style="text-align: left;">2.  Thieves only steal cash.</div>
<div style="text-align: left;">Many dentists believe that checks may payable to their practice are safe -- they aren't.  On a daily basis, we see thieves steal checks payable to their dentists.</div>
<div style="text-align: left;"> </div>
<div style="text-align: left;">3.  Most embezzlement happens because background checking isn't properly done.</div>
<div style="text-align: left;">We do see "serial embezzlers" who move from practice to practice, successfully hiding their checkered past.  However, these thieves account for less than 15% of the embezzlement we find.  The vast majority of embezzlement is carried out by long-term employees with no criminal past.</div>
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<div style="text-align: left;">4.  Control systems prevent embezzlement.</div>
<div style="text-align: left;">The thieves we see are really good at looking at what control systems are in place in an office and designing their embezzlement to dance around the control in place.  We also see lots of adaptability -- if you implement additional controls, thieves will quickly adapt their stealing patterns to overcome the changes.</div>
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<div style="text-align: left;">5.  Financial inconsistencies are what give embezzlers away.</div>
<div style="text-align: left;">An ADA study released in 2008 showed that only 1/3 of embezzlement was uncovered by financial inconsistencies, with the remaining 2/3 of embezzlement given away by culprits' behavior.</div>
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<div>If you think you might be a victim, you can call us at <a href="tel:888-398-2327" style="font-size:8pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:bold;color:#fff100;text-decoration:underline;">888-398-2327 </a>, or send email to our embezzlement hotline (checked daily by our on-duty investigator at <a href="mailto:emergency@dentalembezzlement.com" style="font-size:8pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:bold;color:#fff100;text-decoration:underline;">emergency@dentalembezzlement.com</a> ).  We will normally respond within 24 hours.</div>
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<div>Also, if you want our popular (and free) Embezzlement Risk Assessment Questionnaire, you can ask for it <a href="mailto:fraudnews@prosperident.com" style="font-size:8pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:bold;color:#fff100;text-decoration:underline;">here.</a></div>
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<div style="text-align: left;"><span style="font-size: 12pt;"><span style="color: #70b8e1;"><span style="color: #ffffff;">Visit our Website</span><b><br></b></span></span></div>
<div style="text-align: left;"><span style="font-size: 8pt;"><b><a href="http://www.dentalembezzlement.com" style="font-size:8pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:bold;color:#fff100;text-decoration:underline;">www.dentalembezzlement.com</a></b></span></div>
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<div style="text-align: left;"><span style="font-size: 12pt;"><b>IN THIS  NEWSLETTER</b></span></div>
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<li><span style="color: #ffff00;"><a href="#Upcoming%20presentations" style="font-size: 10pt; font-family: verdana,geneva,arial,helvetica,sans-serif; font-weight: normal; color: #fff100; text-decoration: underline;">Upcoming presentations</a></span></li>
<li><span style="color: #ffff00;"><a href="#Read%20about%20us" style="font-size: 10pt; font-family: verdana,geneva,arial,helvetica,sans-serif; font-weight: normal; color: #fff100; text-decoration: underline;"><span style="text-decoration: underline;">Read about us</span></a><br></span></li>
<li><span style="color: #ffff00;"><a href="#dental%20embezzlement%20myths" style="font-size: 10pt; font-family: verdana,geneva,arial,helvetica,sans-serif; font-weight: normal; color: #fff100; text-decoration: underline;">Biggest dental embezzlement myths<br></a></span></li>
<li><span style="color: #ffff00;"><a href="#meet%20our%20team" style="font-size: 10pt; font-family: verdana,geneva,arial,helvetica,sans-serif; font-weight: normal; color: #fff100; text-decoration: underline;">Meet our team<br></a></span></li>
<li><span style="color: #ffff00;"><a href="#a%20note%20from%20our%20CEO" style="font-size: 10pt; font-family: verdana,geneva,arial,helvetica,sans-serif; font-weight: normal; color: #fff100; text-decoration: underline;">A note from our CEO</a></span></li>
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<div><a name="meet our team" style="font-size: 10pt; font-family: verdana,geneva,arial,helvetica,sans-serif; font-weight: normal; color: #fff100; text-decoration: underline;"></a></div>
<div>Meet Our Team...</div>
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<div style="text-align: justify;">We've been gradually introducing readers to our talented team of investigators by profiling them one at a time in this newsletter.  We thought it was time to take a slightly different approach this month and introduce you to all of our investigators and key administrative staff at once.  So here they are (we've put them in alphabetical order so as not to hurt anyone's feelings).  We should also mention that many of our Senior Investigators are also accomplished speakers, so if you are looking to wow an audience of dentists, these are people who can do it.</div>
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<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Ashley Angevine</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Nova Scotia</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Office Manager</td>
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<div style="text-align: center;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_ashley_2.jpg" height="83" width="72"></div>
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<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Wendy Askins</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Texas<br></td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Senior Investigator -- Orthodontics and Oral Surgery<br></td>
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<div style="text-align: center;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_wendyaskinsphoto_3.jpg" height="102" width="72"></div>
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<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Luci Berardi</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Colorado</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Intermediate Analyst</td>
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<div style="text-align: center;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_luciberardiphoto_2.png" height="54" width="80"></div>
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<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Melodie Cail</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Nova Scotia</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Operations Manager</td>
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<div style="text-align: center;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_Melodiemay5_2.jpg" height="72" width="73"></div>
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<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Scott Clifford</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">California</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Intermediate Analyst</td>
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"></div>
</td>
</tr>
<tr>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Donna Fess</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">California</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Senior Investigator -- Dentrix and Easy Dental</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">
<div style="text-align: center;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_donnafesspicture_3.jpg" height="57" width="77"></div>
</td>
</tr>
<tr>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Pauline Grabowski</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Virginia</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Senior Investigator -- Softdent and Practiceworks</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">
<div style="text-align: center;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_paulinesm_2.jpg" height="72" width="55"></div>
</td>
</tr>
<tr>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">David Harris</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Nova Scotia</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Chief Executive Officer</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">
<div style="text-align: center;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_Harris02webquality_4.jpg" height="87" width="57"></div>
</td>
</tr>
<tr>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Bill Hiltz</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Nova Scotia</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Chief Operating Officer</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_hiltzpicture_2.jpg" height="64" width="77"></td>
</tr>
<tr>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Sonya Hudson</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Ontario</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Senior Investigator -- Canadian Investigations</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">
<div style="text-align: center;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_SonyaHudson_2.jpg" height="50" width="66"></div>
</td>
</tr>
<tr>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Dr. Pat Little</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Georgia</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Senior Investigator -- Dentrix</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">
<div style="text-align: center;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_patlittlephoto_4.jpg" height="80" width="57"></div>
</td>
</tr>
<tr>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Mike Maddaloni</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">New York</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Senior Investigator -- Special Investigations</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;"></td>
</tr>
<tr>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Art McCracken</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Idaho</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Senior Investigator -- Eaglesoft</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">
<div style="text-align: center;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_ArtMCCrackenMIMG0878_4.jpg" height="69" width="47"></div>
</td>
</tr>
<tr>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Shantell Moss</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Idaho</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Intermediate Analyst</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">
<div style="text-align: center;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_shantellmoss_2.jpg" height="58" width="58"></div>
</td>
</tr>
<tr>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Jason Roth</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Nova Scotia</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Staff Psychologist</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">
<div style="text-align: center;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_jasonroth_2.jpg" height="47" width="47"></div>
</td>
</tr>
<tr>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Amber Stilwell</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Ontario</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Senior Investigator</td>
<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">
<div style="text-align: center;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_amberstilwellphoto_2.jpg" height="74" width="56"></div>
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<td style="padding:1px;font-size:10pt;font-family:verdana,geneva,arial,helvetica,sans-serif;font-weight:normal;color:#ffffff;background-color:#000096;">Dr. Roel Wyman</td>
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<div style="text-align: center;"><img style="border: 0pt none;" src="http://img.ymlp.com/tpnh_image003_2.jpg" height="81" width="52"></div>
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<div><span style="color: #000096;"><a name="a note from our CEO" style="font-size: 10pt; font-family: verdana,geneva,arial,helvetica,sans-serif; font-weight: normal; color: #fff100; text-decoration: underline;"></a>A Note From Our CEO:</span></div>
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<div><span style="font-size: 8pt;"><span style="color: #000096;"> </span></span><br>
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<div><span style="font-size: 8pt;"><span style="color: #000096;">I know that we are many months away from Thanksgiving, but I found myself counting my blessings the other day.  Here are some of them that I counted:</span></span></div>
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<div><span style="font-size: 8pt;"><span style="color: #000096;">1. My family is healthy and happy, although I would probably have preferred if my sports-machine fifth-grader son had decided that playing three sports this Spring was enough and hadn't signed up for the fourth :-(.</span></span></div>
<div><span style="font-size: 8pt;"><span style="color: #000096;">2.  I work with a fantastic group of people.  They are smart, skilled at what they do, and tremendously dedicated.  And did I mention funny?  Stand-up comedy lost one of its brightest lights the day our own Amber Stilwell got bitten by the investigation bug.</span></span></div>
<div><span style="font-size: 8pt;"><span style="color: #000096;">3.  I get to help people -- every day.  The dentist who call us are in huge emotional distress.  They have chosen to trust someone, and that person has repaid by using the trust against the dentist.  While unquestionably the dentist would be happier if the embezzlement didn't happen in the first place, we are able to help the dentist recover financially and emotionally.</span></span></div>
<div><span style="font-size: 8pt;"><span style="color: #000096;">4.  I get to work with dentists.  While every large group has its outliers, most of you got into your profession with a desire to improve the health of your patients.  You persist in this quest even though it can be challenging and stressful.  I admire you and what you do tremendously and feel blessed that (completely by accident, I'll add) I get to work with you.</span></span></div>
<div><span style="font-size: 8pt;"><span style="color: #000096;">5.  I love my job!  Great co-workers, helping people and having the chance to travel the continent speaking and interacting with you.  I'm definitely living my dream.</span></span></div>
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<div><span style="font-size: 8pt;"><span style="color: #000096;">So that is what I am thankful for.</span></span></div>
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<div><span style="font-size: 8pt;"><span style="color: #000096;">So have a great weekend and thanks for reading,</span></span></div>
<div><span style="font-size: 8pt;"><span style="color: #000096;"> </span><span style="color: #000096;"><img style="border: 0pt;" src="http://img.ymlp.com/tpnh_davidsignature_2.png" height="75" width="189"></span></span></div>
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<div><span style="font-size: 8pt;"><span style="color: #000096;">David Harris</span></span></div>
<div><span style="font-size: 8pt;"><span style="color: #000096;">Chief Executive Officer<br></span></span></div>
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