ACE Dental has served the dental community for decades as a practice management solution designed for accessibility, affordability, and ease of use. For practices that have built their administrative workflow around ACE Dental, the platform holds the complete financial record of the practice — every patient ledger entry, every payment, every insurance claim and adjustment. When employee theft is suspected, that record is what a skilled investigator needs to examine. The depth of that examination depends on whether the examiner knows the platform.
Prosperident is North America's leading dental embezzlement investigation firm, with over 35 years of experience and more than 1,500 practices protected. Our investigators bring platform-specific knowledge to ACE Dental investigations.
ACE Dental is a Windows-based dental practice management system developed by ACE Dental Software and designed for general dental practices seeking a cost-effective, reliable solution for managing front-office operations. The platform covers the core practice management functions: patient scheduling, clinical charting, billing and collections, insurance claim processing, and financial reporting. ACE Dental has been in the market for many years and has an established install base in smaller to mid-sized dental practices across North America that value its straightforward interface and accessible price point. As a locally installed, server-based system, all practice financial data is stored on your practice's own hardware, making the complete financial history of your practice fully available for forensic examination.
ACE Dental creates a detailed record of every financial transaction in your practice. Prosperident's investigators work within the platform's data structure and reporting tools to identify the patterns and anomalies that signal financial irregularities.
Payment Ledger and Posting Analysis. Every payment applied in ACE Dental is recorded against a patient account with a date, payment method, amount, and user attribution. Our investigators examine the full payment history across your account base, comparing collected revenue against what your appointment and production records indicate should have been collected.
Adjustment and Write-Off Review. ACE Dental's billing environment allows authorized users to post adjustments, discounts, and write-offs against patient balances. Prosperident reviews every such entry — dollar amounts, dates, categories, and user attribution — to assess whether those entries reflect documented practice policy or warrant further scrutiny.
Production-to-Collections Reconciliation. Comparing production totals to collected revenue is one of the most diagnostically powerful analyses in dental forensic investigation. ACE Dental's reporting tools provide the production and collections data that forms the basis of this comparison; Prosperident's investigators provide the forensic interpretation.
Insurance Claim and Remittance Examination. ACE Dental's insurance billing functionality manages claim submissions and payment tracking. Our investigators examine claim records, payment posting, and adjustment activity to assess whether insurance revenue is being fully and accurately captured in your practice's financial records.
User Activity Review. ACE Dental tracks user-level activity within the system. Our investigators examine access patterns and transaction sequences as part of a comprehensive forensic assessment.
Every practice management system has a distinct data architecture, a specific reporting structure, and system behaviors that are particular to that platform. ACE Dental is no exception. A forensic examiner who is unfamiliar with ACE Dental will work from the same reports your front-office staff already runs — and those reports were not designed to surface evidence of theft. The forensically significant data in any embezzlement investigation lives in the relationships between records, in the patterns across transactions, and in the deviations from what a legitimately managed practice looks like in that specific software environment.
Prosperident's investigators understand ACE Dental's specific data environment. We know how the system organizes financial records, which reporting tools are most useful for forensic analysis, and what patterns in the data are consistent with normal practice management versus what patterns require explanation.
Research on dental embezzlement consistently shows that the average theft totals approximately $109,000 and goes undetected for nearly two years. For a practice that has relied on ACE Dental for years, that window of undetected loss can represent substantial cumulative damage. If a discrepancy in your reports, a staffing concern, or simply a nagging instinct that something is wrong has brought you to this point, the most protective response is to engage an expert without delay.
Prosperident's consultations are completely confidential. Your initial conversation carries no obligation.
If your practice uses ACE Dental and you have concerns about financial integrity, Prosperident is ready to help. We can typically begin a preliminary assessment within one business day of being retained.
Call us toll-free: 888-398-2327
Email: requests@prosperident.com
Or visit: www.prosperident.com/contact-us
The right investigation starts with the right expertise. Prosperident provides both.