Maxident occupies an important position in Canadian dental practice management. Developed with the specific requirements of Canadian dentistry in mind — Canadian billing standards, provincial insurance workflows, and the regulatory environment that governs Canadian practices — it has served as the operational hub of many Canadian dental offices for decades. If your practice runs Maxident, that platform holds the complete financial history of your practice, from patient ledger entries and payment records to insurance claims and billing adjustments. When employee theft is suspected, that data is exactly what a skilled investigator needs — and the quality of the investigation depends on whether the examiner knows Maxident.
Prosperident is the leading dental embezzlement investigation firm in North America, with over 35 years of experience serving practices in both Canada and the United States. Our team includes Canadian fraud examiners with direct experience in Canadian dental environments. We know Maxident.
Maxident is a Canadian dental practice management system developed by Maxident Inc. and designed for general dental practices across Canada. The platform handles the core practice management functions — patient scheduling, clinical charting, billing and collections, insurance claims processing, recall management, and financial reporting — with specific attention to Canadian billing requirements and provincial insurance standards. Maxident has an established presence in Canadian dental practices and is recognized for its design around the Canadian dental workflow, including integration with provincial dental association fee guides and claims processing standards. As a server-based system, all practice financial data is stored locally on your practice's own hardware, making the complete financial history of your practice fully accessible for forensic examination.
Maxident creates a detailed, recoverable record of every financial transaction in your practice. Prosperident's investigators are trained to work within Maxident's data environment to identify the patterns and anomalies that signal financial irregularities.
Patient Ledger and Payment Analysis. Every payment applied in Maxident is recorded against a patient account with a date, payment method, amount, and user attribution. Our investigators examine the full payment history across your account base, comparing collected revenue against what your appointment and production records indicate should have been collected.
Adjustment and Write-Off Review. Maxident's billing environment allows authorized users to post adjustments, write-offs, and balance credits. These entries are among the most forensically significant in any embezzlement investigation. Prosperident reviews every such entry — dollar amounts, dates, categories, and user attribution — to assess whether those entries are consistent with your documented financial policies.
Insurance Claim and Remittance Examination. Canadian dental insurance processing is central to Maxident's functionality. Our investigators examine claim submission records, payment postings, and insurance adjustment activity to assess whether insurance revenue is being fully and accurately captured in your practice's financial records — including provincial plan billings, predeterminations, and coordination-of-benefits scenarios.
Production-to-Collections Reconciliation. Systematically comparing production data to collected revenue is one of the most powerful forensic tools available. Maxident's reporting environment provides the production and collections data that forms the basis of this analysis; Prosperident's investigators provide the forensic interpretation that turns numbers into findings.
User Activity Review. Maxident tracks user-level activity within the system. Our investigators examine access patterns, override activity, and transaction sequences as part of a comprehensive forensic assessment.
Maxident is a Canadian system built for a Canadian context. Its billing architecture, insurance processing workflows, reporting structure, and audit-trail behavior reflect design choices specific to the Canadian dental environment. An examiner without Maxident experience — or without experience in Canadian dental practice forensics — will be limited to surface-level reports and will miss the forensically significant data that only platform and market knowledge can surface.
Prosperident's Canadian investigators have direct experience with the Canadian dental practice management environment, including server-based platforms like Maxident. We understand how the system organizes financial data, how Canadian insurance workflows interact with billing records, and what patterns in the data are normal versus what patterns require explanation.
Research on dental embezzlement consistently shows that the average theft totals approximately $109,000 and goes undetected for nearly two years. For a Canadian practice with long-standing patient relationships and a professional reputation built over years, undetected embezzlement carries costs that extend well beyond the financial. If a discrepancy in your Maxident reports, a personnel situation, or simply an instinct that something is off has prompted you to seek expert guidance, the right response is immediate engagement.
Prosperident's consultations are completely confidential. Your initial conversation carries no obligation.
If your practice uses Maxident and you have concerns about financial integrity, Prosperident is ready to help. We serve Canadian practices across all provinces and can typically begin a preliminary assessment within one business day of being retained.
Call us toll-free: 888-398-2327
Email: requests@prosperident.com
Or visit: www.prosperident.com/contact-us
Canadian dental embezzlement requires Canadian forensic expertise. Prosperident provides both.