WaveOrtho is a cloud-based orthodontic practice management system purpose-built for the modern orthodontic practice — combining scheduling, clinical records, patient communication, billing, and financial reporting in a unified, browser-accessible environment designed specifically around the orthodontic workflow. For practices running WaveOrtho, the platform holds the complete financial record of every patient contract, payment, insurance claim, and billing transaction in the practice. When employee theft is suspected, that record is exactly what a skilled investigator needs. The quality of that investigation depends on whether the examiner understands WaveOrtho.
Prosperident is North America's leading dental embezzlement investigation firm, with over 35 years of experience and more than 1,500 practices protected. We bring cloud-platform forensic expertise to WaveOrtho investigations.
WaveOrtho is a cloud-based orthodontic practice management system developed for orthodontic practices that want a modern, purpose-built platform without the limitations of legacy server architecture or general dental software adapted for ortho use. The system provides scheduling, clinical charting, treatment planning, patient and family communication, contract management, billing, insurance claim processing, and financial reporting in a single browser-native environment accessible from any device. As an orthodontic-specific platform, WaveOrtho reflects the particular administrative and financial requirements of orthodontic practice — contract-based billing relationships, extended payment plans, family account management, and the insurance coordination typical of orthodontic treatment. As a cloud-hosted system, all financial and clinical data is maintained on remote servers, with every user action generating a logged, time-stamped record that provides the evidentiary foundation for any forensic investigation.
WaveOrtho's cloud architecture creates a comprehensive, recoverable record of every financial event in your practice. Prosperident's investigators work within WaveOrtho's data environment to identify the patterns and anomalies that signal financial irregularities.
Payment Posting and Contract Balance Analysis. Every payment applied in WaveOrtho is logged with a date, payment method, amount, and responsible user. Our investigators examine payment posting histories across your full patient base, comparing collected revenue against contracted treatment fees and what your scheduling records indicate should have been collected.
Adjustment and Write-Off Review. WaveOrtho's billing environment allows authorized users to apply adjustments and modify contract and account balances. Prosperident reviews the complete adjustment history — dollar amounts, timing, categories, and user attribution — to assess whether those entries are consistent with your documented financial policies or require explanation.
Insurance Claim and Remittance Examination. WaveOrtho's insurance billing capabilities manage the full claim lifecycle. Our investigators examine claim submissions, payment postings, and adjustment activity to assess whether insurance revenue is being fully and accurately captured in your financial records.
Audit Log and Access Pattern Analysis. WaveOrtho's cloud environment maintains records of user activity within the platform. Our investigators examine these logs for access patterns, after-hours activity, and transaction sequences inconsistent with normal front-office workflow.
Production-to-Collections Reconciliation. Comparing production data to collected revenue is one of the most diagnostically powerful tools in any embezzlement investigation. WaveOrtho's reporting environment provides the data for this analysis; Prosperident's investigators provide the forensic interpretation.
WaveOrtho's cloud-native architecture, orthodontic-specific billing workflows, and reporting structure reflect design choices particular to the platform. The way financial records are organized in WaveOrtho, how user permissions interact with billing and contract workflows, and the behavior of the platform's audit infrastructure are not transferable knowledge from other systems. An examiner unfamiliar with WaveOrtho will work only from surface-level reports, and those reports were not designed to surface evidence of theft.
Prosperident's investigators understand cloud-based orthodontic practice management platforms. We know how to navigate WaveOrtho's financial records, cross-reference data across reporting dimensions, and identify anomalies that only platform-specific knowledge can surface.
Research on dental embezzlement consistently shows that the average theft totals approximately $109,000 and goes undetected for nearly two years. Orthodontic practices carry extended patient financial relationships and multi-year insurance coordination — factors that can make financial irregularities harder to detect through routine monitoring. If something in your WaveOrtho reports has raised a concern, the appropriate response is immediate expert engagement.
Prosperident's consultations are completely confidential. Your initial conversation carries no obligation.
If your practice uses WaveOrtho and you have concerns about financial integrity, Prosperident is ready to help. We can typically begin a preliminary assessment within one business day of being retained.
Call us toll-free: 888-398-2327
Email: requests@prosperident.com
Or visit: www.prosperident.com/contact-us
Modern platforms deserve modern forensic expertise. Prosperident delivers both.