Episode length: 48m | Published: 2021-09-29
This episode is a special cross-post from the DSO Secrets Podcast, hosted by Ken Kaufman. Ken sits down with Prosperident's David Harris, Wendy Askins, and Amber Weber to tackle one of the most consequential challenges facing Dental Support Organizations today: how do you hire staff across multiple locations without importing a theft or embezzlement problem?
Topics covered include:
- Why DSOs face unique and amplified hiring risks compared to solo practices
- The employee profiles most associated with embezzlement in group dental settings
- How to conduct background checks that actually surface relevant history
- The questions most hiring managers don't ask — but should
- How reference checking has changed and how to get real information from former employers
- The internal controls DSOs must implement to deter theft at scale
- What to do when you suspect a recent hire is already stealing
About Ken Kaufman and DSO Secrets: Ken Kaufman is the host of the DSO Secrets Podcast, a leading resource for dental support organization executives and operators.
To learn more about Prosperident's work with DSOs and solo practices, visit www.prosperident.com or schedule a consultation at www.prosperident.com/meetwithdavid.
Episode Timestamps
- 0:00 - Introduction / Show open
- 0:00 - Why DSOs face unique and amplified hiring risks compared to solo practices
- 8:00 - The employee profiles most associated with embezzlement in group dental set
- 16:00 - How to conduct background checks that actually surface relevant history
- 20:45 - The questions most hiring managers don't ask
- 24:00 - How reference checking has changed and how to get real information from for
- 32:00 - The internal controls DSOs must implement to deter theft at scale
- 40:00 - What to do when you suspect a recent hire is already stealing
- 45:10 - Closing / How to contact Prosperident