Episode length: 1h 8m | Published: 2022-05-06
Revenue doesn't just disappear in a single dramatic event — most of the time, it leaks out quietly through gaps in systems, habits, and oversight. David Harris welcomes legendary dental practice management consultant Linda Miles to identify the four most common and costly ways dental practices lose money they never know they're losing.
Topics covered include:
- The four specific "leaky holes" draining revenue from most dental practices
- How poor scheduling habits cost practices tens of thousands of dollars per year
- The production and collection gaps that most dentists never measure
- Why undiagnosed or unpresented treatment is one of the biggest hidden revenue losses
- How front desk systems and patient communication affect your bottom line
- Practical, immediate steps to plug each revenue leak
- How embezzlement interacts with and hides behind these systemic weaknesses
About Linda Miles: Linda Miles, CSP, CMC, is one of dentistry's most celebrated practice management consultants, speakers, and authors, with a career spanning more than five decades. Visit www.lindamiles.com for more information.
To learn more about protecting your dental practice's revenue, visit www.prosperident.com or schedule a consultation at www.prosperident.com/meetwithdavid.
Episode Timestamps
- 0:00 - Introduction / Show open
- 3:25 - The four specific "leaky holes" draining revenue from most dental practices
- 12:08 - How poor scheduling habits cost practices tens of thousands of dollars per
- 20:51 - The production and collection gaps that most dentists never measure
- 32:00 - Why undiagnosed or unpresented treatment is one of the biggest hidden reven
- 40:00 - How front desk systems and patient communication affect your bottom line
- 48:00 - Practical, immediate steps to plug each revenue leak
- 56:00 - How embezzlement interacts with and hides behind these systemic weaknesses
- 1:04:28 - Closing / How to contact Prosperident