Hello, 2021: Full Steam Ahead

Episode length: 1h 21m  |  Published: 2021-03-19

As 2021 began, dentistry was emerging from one of the most disruptive periods in its history. The pandemic had shuttered practices, altered patient behavior, strained teams, and created extraordinary financial uncertainty — but it had also opened up new opportunities for practice owners willing to adapt and lead. Prosperident's Wendy Askins, Amber Weber, and David Harris are joined by Kirk Behrendt, CEO of ACT Dental.

Topics covered include:

• The state of dental practice as the profession emerged from pandemic disruption
• The specific opportunities that the post-pandemic environment created for dentists
• How to reset and rebuild team culture after a period of intense stress
• The practice metrics that matter most as production ramps back up
• Leadership lessons from the pandemic: what it revealed about dental practice owners
• How to think about growth, investment, and capacity in an uncertain environment
• The financial oversight habits that protect practices during periods of rapid change
• Kirk's framework for building a practice with intention and joy

About Kirk Behrendt: Kirk is the CEO of ACT Dental, a leading dental practice coaching organization. Visit www.actdental.com to learn more.