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Prosperident is doing its first-ever in-person meeting for practice owners, the Prosperident Roundup. This one-day event will take place in Irving TX on October 18. The focus will be understanding and using practice financial information. The cost to attend is $695, but early birds registering before Aug 10 pay $500. Space is very limited, and this will fill up quickly. For more info and to register, CLICK HERE.
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Automate a truly tedious task!
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Reconciliation of collections according to practice management software against bank deposits is one of the cornerstones of a practice's financial controls. Because it is time consuming and tedious, it is often neglected by practice owners.
Prosperident's partnership in CenturyDoc software allows a practice to harness the power of artificial intelligence to automate this reconciliation.
CenturyDoc is now available for Dentrix and Open Dental, with more softwares coming soon.
To learn more, click HERE. And use the promotion code SUMMER25 to get 25% off.
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Artificial Intelligence in Dentistry
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Our CEO is very excited about artificial intelligence because, as he often says, natural intelligence is getting harder and harder to find. He is a member of Mensa, so he is probably qualified to judge.
Since dental practices started computerizing in the mid-1990s, dentistry has gotten better and better at amassing mountains of data. Unfortunately, this volume of data can become a barrier to using it. Practice management software has some excellent tools that almost no one uses, because the number of reports that software can produce is overwhelming.
We see how Chat GPT can help you write an email you are struggling with or fix a resume. But there is much more that AI can or will be able to do.
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The View from the CEO's Chair
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Summer! Beaches, barbeques, and all the other great things that go with that time of year. Most of us look forward to the pace of our lives slowing just a bit, and the chance to take a week or two off to enjoy summer.
But there is this one employee who really doesn't want to take a vacation. There are lots of excuses "I've got work to do here," "My spouse can't get the time off," "We don't have the money to travel," and about 109,000 more. Not coincidentally, $109,000 is the average amount a dental thief steals before getting caught.
One thing we know about thieves is that they like to be alone when they steal, so working when others (particularly you) are away offers a great opportunity. Also, when a thief takes a vacation, they give up control over how information flows through the office. Embezzlement will often cause patients to call to ask questions about their accounts. If the embezzler is working, these calls will normally go to them. However, if this person is away, calls from patients will go to someone else. I remember a case early in my career when a massive embezzlement got discovered when the thief was unexpectedly away from the office due to a medical issue.
There are a couple of things you can do to protect yourself. First, all employees need to take annual vacation. No exceptions, and being gone when the office is closed (such as between Christmas and New Year's) does not count.
Second, there is no "holding" the work of a vacationing staff member until they get back - someone else needs to be cross-trained to do that work and needs to put that cross training to work while the "primary" is away.
And third, if you have someone who is vacation-averse, or likes to have alone-time in your practice, or shows any other symptoms of embezzlement, take our Embezzlement Risk Self-Assessment Questionnaire. It's quick and, until August 15, it's free. You can take the Questionnaire HERE. I am really excited about The Prosperident Roundup, our in-person event on October 18. It's going to be one of the best learning events of 2025. You can learn more and register HERE. If you have concerns about your practice or want to learn how to lower embezzlement risk, click HERE to speak with us.
David Harris
CEO
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We are Prosperident, Dentistry's Embezzlement Experts
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