Prosperident Pulse Archive — January 2021 to May 2021

Home > Media > Prosperident Pulse Newsletters > Prosperident Pulse Archive — January 2021 to May 2021

This archive collects five issues of the Prosperident Pulse newsletter from January 2021 through May 2021. Use the table of contents below to jump to any issue.

Issues in this archive


January 2021

Want to receive our newsletter automatically each month?


Prosperident team member
Newsletter January 2021
Hello, 2021! Full Steam Ahead
Like so many others, the dental community has endured a nearly year-long stress test. For the most part, dentistry's adaptability to change has been the foundation for its success in recovering from this unprecedented year. Although none of us wants to dwell on the year that was 2020, it did present us with an education and a few "silver linings" as we faced global societal changes and internal cracks, highlighted by the unusual circumstances that characterized the year.
The internal and external trials of 2020 set us at Prosperident on the path of an internal review. Our current policies, products, and services were all put under the microscope to ensure that we kept pace with the changes around us. We have always been committed to remaining a valuable and contributing entity in the dental community. To this end, my team and I have been working with valued clients and outside consultants to ensure that now and in the future, inclusion, diversity, and respect for each other remain a part of our mandate.
2021 will not be like 2020, thank goodness, nor will it be like 2019. The "exercise" of 2020 has delivered to us the remarkable gift of being grateful for change, no matter how difficult. Who we were, who we are, and whom we want to be will create a shift in how we all do business forever. Prosperident is not just a collection of experienced investigators, IT experts, and talented support staff. We are and have for over 30 years been all of those things and more. We are the total of all the energy, experience, and expertise that our team member brings to each investigation and service that we produce or perform. This you can rely on!
2021 will mark the beginning of fresh starts in many areas for both you and us. In January, Prosperident will launch a quarterly themed webinar series. The theme for winter 2021 is "Designing Your Post Covid Practice," and it reflects our commitment to no-cost education and CE's for all dentists, dental specialists, and dental practice owners. We have streamlined the registration process and concentrated on presenting topics meant to inform and educate you as you continue to reach your goal of having your most prosperous business year ever!
If there is a silver lining to the events of 2020, Covid has created a wave of thoughtfulness and caring for each other that, while always a hallmark of the dental profession and Prosperident, seems more genuine and authentic now. This is the one gift offered by the past year's events that my team and I will hold close.
Please join Prosperident as we invite all of you to put 2020 in the rearview mirror and as we all forge ahead, both stronger and more connected than ever.
Happy New Year!
Prosperident logo David Harris
Ann Marie Gorczyca
Designing Your Post Covid Practice
Join us for our Winter 2021 webinar series. For information and registration please click HERE.
We are looking forward to "seeing" you on January 21!
Prosperident Inc. 888-398-2327 www.prosperident.com

← Back to Newsletter Archive

Have questions about protecting your practice? Click the button below.

SPEAK WITH US


February 2021

Prosperident team member
Newsletter February 2021
Positivity
In January, we invited one of my favorite people, Kirk Behrendt, to join our monthly webinar as a guest presenter.
If you know Kirk, you know that he combines phenomenal energy with boundless optimism. And he certainly didn't disappoint us. The theme of our January webinar was Hello, 2021! Full Steam Ahead. To a packed (online) house, Kirk made a statement that probably surprised many. He stated that dentistry is in a time of unprecedented opportunity for those who recognize how to take advantage of it. (You can check out Kirk's remarks and gain some excellent takeaways from Kirk and the Prosperident team by watching the webinar, which can be found HERE.)
The past year's events have made it easy to dwell on the punches that dentistry has taken. Empty chairs, closed practices, and increased overhead from PPE costs have become the norm.
While dentistry has been unquestionably battered and bruised, thankfully, it is still standing. A study conducted by the ADA in December showed that the average practice had recovered sufficiently to enjoy 78% of its pre-Covid patient volume. Since this is an average, it is safe to conclude that some dental practices are doing considerably better than this, whereas some are not. I spoke with a dentist earlier this week who said that his practice's volume is 30% higher than pre-Covid levels.
What are the factors that differentiate the wildly successful dentists from those struggling to survive? That is exactly what our winter webinar series is exploring.
The theme of practice improvement will continue in our next webinar, which happens on February 18 at 8:00 pm Eastern. Our topic is Easy Steps for Your Best New Hire Ever! We are excited to welcome a special guest with fantastic ideas on this subject. Penny Reed, a shining light in dental consulting for many years, will be joining us.
In a 2020 webinar, we covered how to avoid the nasty "serial embezzlers" who skirt the vetting processes of most practices. This time we will examine a different side of the hiring problem, how to find and hire those elusive people who can help your practice reach its potential.
Our March offering will also grab the interest of many. We are very excited about our March 25 topic, Honing Your Practice Owner Skills.
My on-camera colleagues Wendy Askins and Amber Weber, our behind-the-scenes crew, and this month's special guest Penny Reed all look forward to welcoming you into our audience in a few weeks. A registration link is below my picture.
And in case you need more incentive to sign up, we will draw 20 names to receive free copies of my book, Dental Embezzlement; The Art of Theft and the Science of Control, from all new registrants who enter "book offer" in the Remarks box on the registration form and register by February 15.
Yours truly,
Prosperident logo
David Harris
It All Starts With Marketing 201 Marketing Tips For Growing A Dental Practice
Designing Your Post Covid Practice
Join us for our Winter 2021 webinar series. For information and registration, please click HERE.
We are looking forward to "seeing" you on February 18 at 8:00 pm Eastern!
Want to check out one of our previous webinars? You can find them HERE.
Prosperident Inc. 888-398-2327 www.prosperident.com
Image

← Back to Newsletter Archive

Have questions about protecting your practice? Click the button below.

SPEAK WITH US


March 2021

Want to receive our newsletter every month? Click HERE to subscribe.

Prosperident logo
March 2021
Webinars
Did you know that Prosperident puts on a free webinar every month?
Our next one takes place on March 25 at 8:00 pm Eastern / 5:00 Pacific.
This month's title is sure to grab you - we will be talking about Honing Your Practice Owner Skills.
A successful multi-practice owner will join Prosperident's hosts to discuss this vital topic.
Registration is available HERE, and PACE CE is offered.
Prefer Podcasts to Webinars?
Many people like audio-only content that can be listened to while driving or working out.
Prosperident sponsors The Practice Owner's Podcast, where Prosperident team members and special guests discuss important topics to dental practice owners.
The podcast is available on all usual podcast outlets including Spotify, iTunes, and Google Podcast, or from our website HERE.
Clubhouse
Clubhouse is the fastest-growing social media platform right now. It features audio-only chat rooms.
Some of our team did our first Clubhouse gathering last week. The consensus was that we liked the forum's interactive nature and that we plan to continue hosting discussions.
Our next one is scheduled for Thursday March 2, at 7:00 pm Eastern time.
If you are a Clubhouse member and want to check it out, the link is HERE.
Did you miss a previous newsletter? We archive them HERE.
Live Speaking Engagements are Back!
While Zoom has been invaluable when in-person presentations were not possible, words cannot express how excited we are to be able to book in-person events again. Here are some of the places we are speaking soon:
March 1 Greater Nashua Dental Society Nashua NH
April 16 East Texas Dental Society Bullard TX
June 11 Atlantic Virtual Dental Conference Halifax NS
September 9 Smile Source Exchange Las Vegas NV
2022
February 26 Chicago Midwinter Meeting Chicago IL
May 6 Ontario Dental Association Toronto ON
If you would like to book a Prosperident speaker for your event, please give us a call or use THIS LINK.
Something to Talk About...
Vishal Dadlani
It's been a long 12 months for dentists (and everybody else!)
Having to cope with reduced patient flow and learn a whole new way of practicing with reduced contact has been challenging.
I know that for many, it's been a difficult year financially. When you overlay all of the other disruptions that have happened, such as school closures and people around us forced to work from home, it's a wonder how any of us managed to maintain our sanity in the past year.
And yet we did. And to paraphrase my friend Kirk Behrendt, the guest on our January webinar, dentistry is currently facing a time of unprecedented opportunity. Some of the resource constraints that have throttled practices are about to vanish. For example, staff shortages have plagued dental practices for the last five years. With the workplace displacement taking place, there is now a one-time opportunity to upgrade your staff.
Also, there a commercial real estate glut is looming as companies reduce their footprint because of people working from home. Because many practices have time remaining on leases, this may take longer to percolate through to the dental economy, but we are already hearing of dentists negotiating rent reductions from landlords.
I am excited to be booking again for in-person speaking events. While 100 or more flights per year can be a grind, one of the most enjoyable parts of my job has been meeting many of you face to face, and I so look forward to getting back to that.
Yours truly,
Prosperident logo
David Harris
We are Prosperident, Dentistry's Embezzlement Experts
www.prosperident.com
Ireland Prosperident logo Connection illustration Japanese House of Representatives election

← Back to Newsletter Archive

Have questions about protecting your practice? Click the button below.

SPEAK WITH US


April 2021

Want to receive our newsletter every month? Click HERE to subscribe.


Prosperident logo
April 2021

Webinars
Did you know that Prosperident puts on a free webinar every month?
The theme for our Spring webinars is Our next one takes place on March 22 at 8:00 pm Eastern / 5:00 Pacific.
This month, our topic is How Embezzlers Think and Act Post-pandemic.
Registration is available HERE, and PACE CE is offered.
Want to See Us Live?
We are so excited that live events are happening again.
Here are some of the places we are speaking soon:
Apr 16 East Texas Dental Society Bullard TX
Jun 11 Atlantic Virtual Dental Conference Halifax NS
Sep 9 Smile Source Exchange Las Vegas NV
Sep 16 Seattle Study Club Austin TX
Oct 19 Compre-hensive Care Club Port Huron MI
2022

Feb 26 Chicago Midwinter Meeting Chicago IL
May 6 Ontario Dental Association Toronto ON
If you would like to book a Prosperident speaker for your event, please give us a call or use THIS LINK.
Did you miss a previous newsletter? We archive them HERE.

Why Don't Staff Come Forward With Embezzlement Concerns?
We have noticed an interesting phenomenon in dentistry. When you look at all types of business in aggregate, "whistleblowers" are responsible for detecting 43% of embezzlement. However, when you narrow the focus to just dentistry, the number drops dramatically to under 10%.
One possibility is that other staff members are unaware that one of their colleagues is up to something. Our (admittedly non-scientific) experience suggests that this is often not the case and that the more common reason that staff with concerns do not express those concerns is that they do not feel comfortable doing so.
Something to Talk About...
Vishal Dadlani
Our webinar series celebrates its first anniversary this month. When we started the series, dentistry was reeling from the Covid-induced shutdown. Our motivation in starting the series was to give back to a profession that has been so supportive of us.

And give we did. We opened our electronic store to attendees, developed several new "toolbox" items, and gave away a boatload of copies of my embezzlement book.

In addition to our three hosts, many Prosperident team members and some great outside guests have joined us live. We have had a lot of wisdom pass through cyberspace, some very funny moments, and the occasional technical glitch of the kind that makes your hair fall out. (The proof is in my picture above!).

If you haven't checked out our webinars, recordings are available HERE.

Lately, we've had people request for audio-only content so that they can listen while driving or working out. This was a great suggestion, so we launched our podcast series. Some content is taken from webinars, and some comes from other sources. It is available through iTunes, Spotify, and other podcast hosts, and on our own website HERE.

We are pleased and humbled with our growing audience and the positive reception that we have been receiving for our material.

To repeat an offer we make in our webinars, we are happy to make ourselves available to any practice owner who wants to speak with us. Thanks for being part of our community and for letting us be a part of yours.

Yours truly,

Prosperident logo
David Harris
We are Prosperident, Dentistry's Embezzlement Experts
www.prosperident.com
Ireland Prosperident logo Connection illustration

← Back to Newsletter Archive

Have questions about protecting your practice? Click the button below.

SPEAK WITH US


May 2021

Want to receive our newsletter every month? Click HERE to subscribe.

 

 
Prosperident logo
 
May 2021

 
Webinars
 
Did you know that Prosperident puts on a free webinar every month?
 
The theme for our Spring webinars is How to Outsmart Embezzlers.
 
Our next webinar takes place on May 20 at 8:00 pm Eastern / 5:00 Pacific, titled Master Your Practice's Finances.
 
Registration is available HERE, and PACE CE is offered.
 
Want a Great Speaker for Your Event?
In a non-Covid year, Prosperident speakers present 70 or more times annually.
 
Here are some of the places we are speaking soon:
 
Jun 6-7
Cleardent Virtual Event
Toronto, ON
Jun 11 Atlantic Virtual Dental Conference Halifax NS
Sep 9 Smile Source Exchange Las Vegas NV
Sep 16 Seattle Study Club Austin TX
Sep 25 Canadian Association of Dental Consultants Toronto, ON
Oct 19 Compre-hensive Care Club Port Huron MI
2022    
Feb 26 Chicago Midwinter Meeting Chicago IL
May 6 Ontario Dental Association Toronto ON
If you would like to book a Prosperident speaker for your event, please give us a call or use THIS LINK.
 
 
Did you miss a previous newsletter? We archive them HERE.
 
 
 
 
 
I'm a New Practice Owner. What Should I be Doing to Protect My Practice?
That is an excellent question.
Embezzlement protection involves a few big steps and a lot of small items. For this post, let’s address the big items.
 
They are proper hiring, financial monitoring, and creating a climate where an employee with suspicions about a co-worker will feel comfortable coming forward.

Hiring

Most dentists know far less about the people they hire than they should. When we say the words “background check” to many dentists, what they hear is...
 
Something to Talk About...
Kevin Hart
 
 
Each generation has its defining event. For my grandparents, it was World War II. My parents' experience was the Cold War and the assassination of President Kennedy.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Until last year, I had always thought that the events of Sept 11, 2001 would be my generation's seminal moment. I was wrong about that.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
When COVID first became headline news over a year ago, most of us probably thought that the disruption would last for at most a couple of months and that the sudden shortage of toilet paper was the most newsworthy event. We were wrong about that too.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
With vaccines finally beginning to win the sometimes-deadly race against virus mutations, we can now take a deeper look at the virus's impact on the world and on dentistry.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In 2020, economic activity in the US suffered its worst decline since 1946. Unemployment, which stood at 3.5% pre-Covid, peaked at 14% and is still double what it was last February.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Dentistry has had to adapt in small and big ways to keep patients and staff safe and demonstrate that safety to sometimes fearful patients.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
And yet there are silver linings. The ADA has reported that in 2020, dentists managed to achieve 83% of 2019 revenue. Considering the enforced shutdown that most practices experienced, the overall economic decline, and various other challenges, 83% is a remarkable accomplishment.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
My friend, well-known dental consultant Kirk Behrendt, says that dentists are currently in a one-time period of opportunity. Where does this opportunity come from? It is everything from pandemic-deferred dental work to increased availability of staff to real estate opportunities created by employers downsizing due to staff working from home.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
I hope that you are looking for, and finding, the chances to improve your practice. As always, please know that you can obtain help and support from us. If you want to speak with me about your practice, you can book a time HERE.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Yours truly,
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Prosperident services overview
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
David Harris
We are Prosperident, Dentistry's Embezzlement Experts
www.prosperident.com
Ireland Prosperident logo Connection illustration

← Back to Newsletter Archive

Have questions about protecting your practice? Click the button below.

SPEAK WITH US

© 2026 - Prosperident
Book a Consultation