Whether we are talking about your association, study club, sports team, practice, or our own office, synergy is essential to how we work, play and find security and contentment.
It’s easy to become hyper-focused on tasks, the things that you are good at, the things that you enjoy, and to miss the signs that someone or something is no longer serving the greater good in your life.
Often we speak with doctors who feel that they are to blame for missing the cues that something was not right in their practices and we want to tell them that it’s not their fault!
Until you have been taken advantage of by a trusted team member, you may never understand how terrible it feels to have suffered a loss or a breach of trust and then spend hours, days and weeks wondering what you could have done to have produced a different outcome.
At Prosperident, we have spent years focusing on only one thing; helping dental professionals discover, confirm and eliminate dishonest behavior in their practices. To us, it doesn’t matter whether someone is taking money, stealing office supplies, or reading your email without permission, it is all behavior that has to be detected and stopped. Period.
Recently, we at Prosperident found ourselves in just the sort of situation that we spend thousands of collective hours every year warning dentists to be aware of in their practices and I have to say, it’s been a rollercoaster of “what if’s” and “if only we had paid closer attention” moments. Horrible. Horrible, but completely recoverable and here’s why – synergy.
When a staff member shocks us with their dishonesty, we often forget just how amazing and reliable the rest of our team is, was, and will be. As business owners, we may suffer the full financial brunt of an employee’s dishonesty, but as a team, there is also a sense of loss and betrayal in discovering that someone who worked with us was so careless with the good energy and contributions we all made to help create a greater good.
If you and your team have been unfortunate enough to be hit by someone’s acts of dishonesty, we are definitely here to help sort things out and put a stop to the problem. As for recovering from the aftermath, I would like to suggest that you make sure to appreciate the synergy of those who help you get your work done and your goals met. After all, it is the constant efforts and energy of our true team players that allow us to excel and enjoy and prosper from the work we do.
Finally, I want to say “thank you” to the team at Prosperident for their hard work, loyalty, and contributions which are too vast to mention.
And to all of the practice owners reading this, if you feel that you have any reason not to be as fortunate and happy as I am with the team in your office, please feel free to contact us at any time to discuss your situation. We are always here to help.
David Harris CFE, CPA, CMA, CFF, MBA
Chief Executive Officer