In our webinars, we talk a lot about doing a better job of screening applicants before hiring.
MANY cases of embezzlement could have been avoided if the practice owner had only taken a bit more time to learn about the applicant. (For a spectacular example, look HERE
at an Oregon woman accused of stealing from a dental office while she was awaiting trial for stealing $1 million from a medical office.
Dentistry has allowed itself to fall out of step with how most businesses hire. I hear lots of excuses from dentists about the casualness with which they hire, almost none of which make sense. For example, I often hear that there is a “shortage of good people in my area”. Even if this were true (and after the COVID-caused adjustments happening now I’m not sure it is), it might prompt you to “lower the bar” and hire someone you might not in other circumstances. However, you still need to know to what extent you have compromised your standards.
In my 30+ years of working with dentistry, I’ve had the pleasure of seeing immense growth in dentistry’s ability to deliver clinical care. Unfortunately, the ability to screen out dangerous applicants hasn’t progressed at all.
We are currently working on adding some background checking services to our product offerings and expect to have an announcement soon.