Prosperident Pulse Archive — October 2018 to February 2019

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This archive collects five issues of the Prosperident Pulse newsletter from October 2018 through February 2019. Use the table of contents below to jump to any issue.

October 2018

Dental Prosperident Pulse from Prosperident

Issue #75 -- October 2018

Embezzler of the Month

We definitely get involved in some interesting cases.

Colorado's Robin Bernazzani has confessed to embezzing more than $500,000 from the practice where she worked.

Did you know that, on average, thieves confess to one sixth of what they actually stole?

Read about Robin, along with hundreds of other dental embezzlers, in our Hall of Shame HERE.

No boring speakers here!

Did you know that there are some topics that we will ONLY discuss at closed-door, live events?

See us live if you want the full story.

Here are some places where we will be speaking soon:

Oct 1	Wichita District Dental Society, Wichita KS
Oct 4	Southern Association of Orthodontists, New Orleans LA
Oct 11	Victoria & District Dental Society, Victoria BC
Oct 13	Benco Leadership Day, Houston TX
Oct 16	Dr. Amy James Study GRoup, Haddonfield NJ
Oct 23	West Central Wisconsin Study Club
Oct 24	Seattle Study Club, Rochester NY
Oct 26	Synergy Business and Legal Symposium, National Harbor MD
Oct 27	Law Enforcement Investigation and Prosecution Group, Columbia MD
Nov 8	NY Academy of Dentistry, New York NY
Nov 28	Connecticut Study Club for Excellence, Manchester CT
Dec 4	Southeast Study Club, Auburn AL
Dec 5	Greater Charlotte Study Club, Huntersville NC
Dec 7	MGE Management Experts, Clearwater FL
2019
Jan 18	Patterson Dental, San Diego CA
Jan 27	Southwest Society of Periodontists, Irving TX
Feb 8	Select Study Club, Evansville IN
Feb 9	Houston Asian American Dental Society, Houston TX
Feb 11	Wasatch Oral Surgery, Jordan UT
Feb 28	Ortho2 User Group Meeting, Fort Worth TX
Mar 27	District of Columbia AGD, Washington DC
Apr 12	American Association of Endodontists, Montreal QC
Apr 26	Maryland State Dental Association, Columbia MD
Apr 26	Star of the North Meeting, St. Paul MN
Apr 29	Vancouver & District Dental Society Vancouver BC
May 3	American Association of Orthodontists, Los Angeles CA
May 7	Seattle Study Club, Atlanta GA
May 8	North County Women's Study Club, Carlsbad CA
Sep 13	Orthopreneurs Summit, Dallas TX
Oct 7	Colorado Prosthodontic Society, Denver CO

To book us for your meeting or study club, click HERE or call us at 888-398-2327.

Win Cool Stuff!

Like to win great prizes? Well, then you should “Like” our Prosperident Facebook page to be entered in our monthly draw! Click the button below to view our page. And “Like” us while you’re there. Next draw is on October 1^st.

Team Member Profile

Miki Clifford, Intermediate Analyst

Miki might be Prosperident's youngest team member, but she possesses genius-level intellect, and she performs a vital role here at Prosperident.

Fitting her work here around her schooling, Miki assists our investigators by preparing and organizing the voluminous documentation we receive daily from clients.

Working here runs in Miki's family; her father, Scott, is Prosperident's Chief Fraud Examiner, and her mother, Rose, was recently promoted to Senior Examiner.

Even with her family's involvement, Miki's position came an unusual way. A school exercise required her to apply for a job, so Miki naturally sent her project application to Prosperident.

She so impressed our CEO with her submission that he surprised both Miki and her teacher by offering her a real position. It was a great move, and Miki's efficiency and organizational skills do much to keep Prosperident's investigations flowing.

Something To Talk About...

Counting Our Blessings.

Well, we made it! September, with all of its scheduling responsibilities and a return to fall and winter activities, has flown by. Time to bring on the Pumpkin Spice anything and everything! The coming month is about changing leaves, crisp nights, the return of our favorite fall television shows, and of course – watching and playing our favorite fall and winter sports. With Thanksgiving just around the corner, it should be no surprise that we want to tell you how thankful we are here at Prosperident for your ongoing loyalty and support. Serving dentistry is our passion, and we are grateful for our ability to be a part of your community.

As our business continues to grow, we realize that it is because some of you have made a horrific discovery in the place that you consider to be your second “home.” We are never thankful for that!

However, we are grateful to be able to offer you an ever-expanding team of incredibly capable embezzlement investigators and support staff, who are ready to step in, take over and help you get back control of your practice and its finances.

My team and I have spent a great deal of time this year honoring our commitment to you with the continued development of our Owner Proactive Strategies program, as well as the other services we offer. As we see OPS being successfully employed in dental practices as a frontline defense against potential embezzlement, we are grateful to those of you who pushed us to develop a system to safeguard your practice’s financial well-being, before trouble can line its pocketbook with your money. You asked, and we have delivered a viable solution for all of you who wish to stop embezzlement in your practice before it starts.

Enjoy your October and all of the beauty and bounty it brings.

David Harris

CEO

Did you miss a previous newsletter? We archive them HERE.

We are Prosperident, Dentistry's Embezzlement Experts

888-398-2327

www.prosperident.com

← Back to Newsletter Archive

Have questions about protecting your practice? Click the button below.

SPEAK WITH US

November 2018

Dental Embezzlement News from Prosperident

Issue #76 -- November 2018

Win Cool Stuff!

Liven up your meeting

Wondering why this woman looks unhappy? She got caught embezzling!

Did you know that there are some topics that we will ONLY discuss at closed-door, live events?

See us live if you want the full story.

Here are some places where we will be speaking soon:

Nov 8	NY Academy of Dentistry, New York NY
Nov 28	Connecticut Study Club for Excellence, Manchester CT
Dec 4	Southeast Study Club, Auburn AL
Dec 5	Greater Charlotte Study Club, Huntersville NC
2019
Jan 17	Patterson Dental, El Segundo CA
Jan 18	Patterson Dental, San Diego CA
Jan 27	Southwest Society of Periodontists, Irving TX
Feb 8	Select Study Club, Evansville IN
Feb 9	Houston Asian American Dental Society, Houston TX
Feb 11	Wasatch Oral Surgery, Jordan UT
Mar 1	Ortho2 User Group Meeting, Fort Worth TX
Mar 13	Patterson Dental, Philadelphia PA
Mar 27	District of Columbia AGD, Washington DC
Apr 12	American Association of Endodontists, Montreal QC
Apr 26	Maryland State Dental Association, Columbia MD
Apr 26	Star of the North Meeting, St. Paul MN
Apr 29	Vancouver & District Dental Society Vancouver BC
May 3	American Association of Orthodontists, Los Angeles CA
May 7	Seattle Study Club, Atlanta GA
May 8	North County Women's Study Club, Carlsbad CA
Sep 13	Orthopreneurs Summit, Dallas TX
Oct 7	Colorado Prosthodontic Society, Denver CO

To book us for your meeting or study club, click HERE or call us at 888-398-2327.

Did you miss a previous newsletter? We archive them HERE.

Prosperident Nails Another Embezzler

Prosperident's Wendy Askins has caught more than her share of embezzlers. However, this one gave her particular satisfaction.

The lady in this picture, Deanna Gray, recently pled "no contest" to embezzling over $400,000 from a Virginia orthodontist.

Deanna has yet to be sentenced but is certainly looking at prison time. She has also been ordered to repay $421k to the practice.

Read about Deanna in our Hall of Shame HERE.

Cautious Hiring -- One of the best defenses against embezzlement

We have all seen it -- someone fired at one office for embezzling quickly gets hired elsewhere, with their new employer (and next victim) unaware of their new employee's tainted past.

A booming economy, with unemployment levels at record lows, plus an understandable focus on finding an applicant with the right attributes often mean that the skepticism that should be there when hiring is not. And if someone has "baggage" they have a strong incentive to keep it hidden from you.

Here are two sobering statistics -- 60 million Americans (i.e., one in four adults) have criminal records, and studies suggest that more than 50% of resumes have at least some amount of embellishment or falsehood.

We have some excellent tips about how to avoid hiring mistakes HERE.

Something To Talk About...

Veterans Day and Thanksgiving Day are almost upon us, and once again my team and I find ourselves wanting to express our thankfulness to so many of you in the dental community.

To all of you who have served in the military, thank you for your service and your contribution to our freedom. My own time in uniform had a hugely positive impact on the person I am today, and I expect most of you who served would say the same thing. Again, we thank you.

Thanksgiving not only marks the beginning of another holiday season, but it gives us a chance to sincerely express how genuinely thankful we are to be a growing part of your community and businesses. Your trust and generosity have played a significant role in the way we organize and continue to develop our company and services. We appreciate everything that your community does for us, and we always strive to reciprocate with professionalism and gratitude.

We hope that you have a wonderful Thanksgiving, whatever way you choose to celebrate. We at Prosperident will be pausing to count our blessings and to give thanks for the friendship, confidence, and loyalty you have shown us. We are deeply thankful and want to extend to you our best wishes for a happy and healthy Thanksgiving.

David Harris

CEO

We are Prosperident, Dentistry's Embezzlement Experts

888-398-2327

www.dentalembezzlement.com

December 2018

Dental Prosperident Pulse from Prosperident

Issue #77 -- December 2018

Win Cool Stuff!

Liven up your meeting

She didn't look so happy after we confirmed that she was stealing! Hear her story and many others.

Did you know that there are some topics that we will ONLY discuss at closed-door, live events?

See us live if you want the full story.

Here are some places where we will be speaking soon:

Nov 28	Connecticut Study Club for Excellence, Manchester CT
Dec 4	Southeast Study Club, Auburn AL
Dec 5	Greater Charlotte Study Club, Huntersville NC
2019
Jan 17	Patterson Dental, El Segundo CA
Jan 18	Patterson Dental, San Diego CA
Jan 27	Southwest Society of Periodontists, Irving TX
Feb 6	Dr. Quynh-Thuyen Tran Study Club, Sugar Land, TX
Feb 8	Select Study Club, Evansville IN
Feb 8	Houston Asian American Dental Society, Houston TX
Feb 11	Wasatch Oral Surgery, Jordan UT
Mar 1	Ortho2 User Group Meeting, Fort Worth TX
Mar 13	Patterson Dental, Philadelphia PA
Mar 27	District of Columbia AGD, Washington DC
Apr 12	American Association of Endodontists, Montreal QC
Apr 14	New Dentist BOOST Study Club, Philadelphia PA
Apr 26	Maryland State Dental Association, Columbia MD
Apr 26	Star of the North Meeting, St. Paul MN
Apr 29	Vancouver & District Dental Society Vancouver BC
May 3	American Association of Orthodontists, Los Angeles CA
May 7	Seattle Study Club, Atlanta GA
May 8	North County Women's Study Club, Carlsbad CA
Sep 13	Orthopreneurs Summit, Dallas TX
Oct 7	Colorado Prosthodontic Society, Denver CO

To book us for your meeting or study club, click HERE or call us at 888-398-2327.

Did you miss a previous newsletter? We archive them HERE.

Embezzler of the Month

Robin Bernazzani of Durango, Colorado has recently confessed to embezzling more than $500,000 from the dental office where she worked.

You can read about Robin in our Hall of Shame, along with about 500 other embezzlers.

The Danger of Dabblers

Remember when, as a child, you thought that your parents knew EVERYTHING? As you got older, you realized that, like everyone else, their knowledge had limits, but at an impressionable young age these boundaries were not apparent.

Sometimes adults make the same mistake, and they improperly consider someone who knows slightly more than they do about a topic as an "expert."

Lots of people claim to have knowledge in our field; in some cases, these claims are supported by professional qualifications and years of experience, whereas others who claim expertise are unaware of the shallowness of their knowledge, or are blindly pursuing what they perceive as a business opportunity.

Embezzlement is a highly technical crime. Whether you want your practice's finances investigated or you wish to avoid embezzlement in future, please ensure that you are dealing with a true expert.

You can learn more about our company HERE.

Something To Talk About...

Black Friday, Cyber Monday and of course, Boxing Day!

It’s official! With Thanksgiving now under our loosened belts, we have entered the season of “perpetual hope.” What better way to kick off the most wonderful time of the year than by getting together with family, enjoying great food and hopefully a few laughs?

One Thanksgiving tradition many of us indulge in, besides three helpings of dessert, is taking advantage of the fantastic deals to be had on Black Friday, Cyber Monday, and Boxing Day.

It has always amazed me how people (me included!) will buy almost anything that has a sizable discount offered with it. We buy things we need as well as a few things that we will never get value from, no matter how deep the discount. More often than not we purchase unnecessary or poor quality items because an aggressive salesperson made us feel that there was NEVER a better time to buy. The truth is some things are not meant for deep discounts, and what appears to be aggressive price slashing should make you wary.

Think denuded beef tenderloin, a rare bottle of single malt scotch, this year’s designer shoes, and of course dental embezzlement investigation products and services.

When a deal seems too good to be true, it usually is. I for one will be taking advantage of all of this season’s great deals, but I’m also going to be focused on getting what I’ve paid for. Not all bargains are great deals, and the adage “buyer beware” is worth applying to certain discounts not only during the holidays but all year round!

My team and I want to wish you and yours the very best that this holiday season has to offer.

David Harris

CEO

We are Prosperident, Dentistry's Embezzlement Experts

888-398-2327

www.prosperident.com

← Back to Newsletter Archive

Have questions about protecting your practice? Click the button below.

SPEAK WITH US

January 2019

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Dental Prosperident Pulse from Prosperident

Issue #78 -- January 2019

Win Cool Stuff!

Like to win great prizes? Well, then you should “Like” our Prosperident Facebook PAGE to be entered in our monthly draw! Click the button below to view our page. And “Like” us while you’re there. The next draw is on January 2nd.

Liven up your meeting

Did you know that there are some topics that we will ONLY discuss at closed-door, live events?

Convicted embezzler Carrie Caporino, before she was sentenced to two years for stealing over $500k.

See us live if you want the full story.

Here are some places where we will be speaking soon:

Jan 17	Patterson Dental, El Segundo CA
Jan 18	Patterson Dental, San Diego CA
Jan 25	The Ohio State University, Columbus OH
Jan 27	Southwest Society of Periodontists, Irving TX
Feb 6	Dr. Quynh-Thuyen Tran Study Club, Sugar Land, TX
Feb 8	Select Study Club, Evansville IN
Feb 8	Houston Asian American Dental Society, Houston TX
Feb 11	Wasatch Oral Surgery, Jordan UT
Mar 1	Ortho2 User Group Meeting, Fort Worth TX
Mar 13	Patterson Dental, Philadelphia PA
Mar 27	District of Columbia AGD, Washington DC
Apr 12	American Association of Endodontists, Montreal QC
Apr 13	New Dentist BOOST Study Club, Philadelphia PA
Apr 26	Maryland State Dental Association, Columbia MD
Apr 26	Star of the North Meeting, St. Paul MN
Apr 29	Vancouver & District Dental Society Vancouver BC
May 3	American Association of Orthodontists, Los Angeles CA
May 7	Seattle Study Club, Atlanta GA
May 8	North County Women's Study Club, Carlsbad CA
Jul 8	University of the West Indies
Sep 13	Orthopreneurs Summit, Dallas TX
Oct 7	Colorado Prosthodontic Society, Denver CO

To book us for your meeting or study club, click HERE or call us at 888-398-2327.

Did you miss a previous newsletter? We archive them HERE.

Embezzler of the Month

Roxana Dusanek from Crest Hill, Illinois was a part-time bookkeeper at a local dental practice. She has been charged with embezzling over $400,000 from the practice.

You can read about Roxana in our Hall of Shame, along with over 500 other embezzlers.

Who are Prosperident's Investigators?

Prosperident's team includes 20 investigators who live and work all over North America.

Almost 40% of this group possess the Certified Fraud Examiner designation, and 22% of us are licensed as Private Investigators.

All of us have a background in some aspect of dentistry. Here are the backgrounds of our investigators:

You can learn more about our company HERE. Are you interested in working with Prosperident? Information on career opportunities is HERE.

Something To Talk About...

It’s time to reboot!

With the holiday season now in our rear-view mirror, it’s time to head back to our lives energized and ready to face the New Year. I will confess that I am not a fan of New Year’s resolutions. I do admire the few, dedicated souls who can make a year’s worth of goals (and the necessary plans to make them a reality) come to fruition, but I believe that most of us receive more benefit from periodic, systematic reviews and revisions of our business and personal goals to achieve excellence and sustainability.

Taking the time to assess and improve ourselves and our businesses is much like making sure that we take the time to update our practice management software. Updates, check-ins, and re-evaluations are the foundation of making sure we stay effective in an ever-changing world, and this is true whether we are talking about operating systems or performance reviews of our team members. It’s the small, constant improvements that we make on a regular basis that add up to ongoing ease and success in our lives and businesses, and let’s face it; no one trips over a mountain!

As we jump into 2019, I would like you to consider not making traditional New Year’s resolutions, but instead look ahead to achieving a space where you can feel in control of all facets of your practice. Why not make this the year that you place yourself firmly in the driver’s seat and have a chat with us about building your practice to be as safe and efficient as it can be? We are Dentistry’s Embezzlement Experts®, and we understand that dentistry is a business. We are ready to assist you by offering a range of specialized services, whether you are looking for an investigation, a system to help you fraud-proof your office, litigation support services, or a speaker for your next event, we have just what you need, and we are always happy to help.

Here is to a prosperous 2019! We appreciate you letting us be a growing part of the dental community!

David Harris

CEO

We are Prosperident, Dentistry's Embezzlement Experts

888-398-2327

www.prosperident.com

← Back to Newsletter Archive

Have questions about protecting your practice? Click the button below.

SPEAK WITH US

February 2019

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Dental Prosperident Pulse from Prosperident

Issue #79 -- February 2019

Podcast Series

We are thrilled that our CEO is part of the Future of Dentistry event. This is a series of podcast interviews with some of the most influential people in dentistry. You can check it out HERE.

Liven up your meeting

Did you know that there are some topics that we will ONLY discuss at closed-door, live events?

Convicted embezzler, and LA Lakers fan Kristy Corral, before she spent a year in prison for embezzlement.

See us live if you want the full story.

Here are some places where we will be speaking soon:

Feb 6	Dr. Quynh-Thuyen Tran Study Club, Sugar Land, TX
Feb 8	Select Study Club, Evansville IN
Feb 8	Houston Asian American Dental Society, Houston TX
Feb 11	Wasatch Oral Surgery, Jordan UT
Mar 1	Ortho2 User Group Meeting, Fort Worth TX
Mar 13	Patterson Dental, Philadelphia PA
Mar 27	District of Columbia AGD, Washington DC
Apr 12	American Association of Endodontists, Montreal QC
Apr 13	New Dentist BOOST Study Club, Philadelphia PA
Apr 26	Maryland State Dental Association, Columbia MD
Apr 26	Star of the North Meeting, St. Paul MN
Apr 29	Vancouver & District Dental Society Vancouver BC
May 3	American Association of Orthodontists, Los Angeles CA
May 4	Richardson Group, Seattle WA
May 7	Seattle Study Club, Atlanta GA
May 8	North County Women's Study Club, Carlsbad CA
May 9	Patterson Dental, Portland ME
May 10	Patriot Dental Conference, Foxborough MA
May 15	Patterson Dental Totowa NJ
Jul 8	University of the West Indies
Sep 13	Orthopreneurs Summit, Dallas TX
Oct 7	Colorado Prosthodontic Society, Denver CO
Nov 11	Thunderbird Study Club, El Paso TX
Nov 19	Memphis Dental Society, Memphis TN

To book us for your meeting or study club, click HERE or call us at 888-398-2327.

Did you miss a previous newsletter? We archive them HERE.

"My Day-end Report Balances to my Deposit, so I Must Be Safe From Embezzlement"

We hear this a lot. At the core of your practice management software is a concept called “double-entry accounting”. This means that a transaction mandatorily affects two different “accounts” maintained by your software.

So, for example, entering a dental procedure increases both your “charges” and the receivable due from that patient. Entering a payment decreases the patient’s receivable balance and adds to “collections”.

In a perfect world, stealing money would cause one of two issues; either the day-end report would not balance to the bank deposit if the amount stolen had first been entered as a payment in the practice management software.

Something To Talk About...

Technology...

There is nothing more useful, nor more detrimental, in our world than technology. The internet, computers, tablets and our smartphones are powerful tools and have made us the most progressive, connected and prosperous humans in history. But our beloved devices have also done a vast amount of harm. More harm than anyone could have predicted.

We’ve all read about the threats to our health, personal relationships, and our culture from being constantly connected. The debates over the health and cultural impacts will continue indefinitely, but I would like to draw to your attention to the risks that technology poses to your practice.

Never, ever, EVER, has it been easier for someone to have the ability to wreak havoc on your practice, because you’ve generously provided them with all the tools they’ll need to defraud you – a computer and an internet connection. As surely as technology has solved many of our business issues, like timely bank-runs and ensuring that bill payments are mailed on time every month; technology has made it easier than ever for a team member who is willing to study your habits to steal from you.

Practice management software, online banking, and Facebook business promotions are modern miracles for efficiency and growth. However, the flip side of using these amazing tools is that a would-be thief in your office can find a way to manipulate a system or device you use in your practice to steal from you. Technology makes embezzlement easier than ever. Ugh!

At Prosperident our mission is to be able to help and support you by developing ways to control, detect and eliminate embezzlement in your practice. We certainly don’t believe that every practice has a thief lurking among its valued team members, but we know that more than 60% of all dental practices will eventually succumb to a team member stealing. We always hope that you are not a part of this horrible statistic, and we will continue to work and grow to be there for you when you need us.

David Harris

CEO

We are Prosperident, Dentistry's Embezzlement Experts

888-398-2327

www.prosperident.com

← Back to Newsletter Archive

Have questions about protecting your practice? Click the button below.

SPEAK WITH US

Prosperident Pulse Archive — October 2018 to February 2019

Issues in this archive

October 2018

November 2018

December 2018

January 2019

February 2019

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