Prosperident Pulse Archive — November 2017 to March 2018

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This archive collects five issues of the Prosperident Pulse newsletter from November 2017 through March 2018. Use the table of contents below to jump to any issue.

Issues in this archive


November 2017

 Dental Embezzlement News from Prosperident
Issue #63 -- November 2017
Podcast!
Prosperident's Kelly Paxton was recently interviewed by dental hygiene maven Debbie Seidel-Bitke and dental CPA Doug Fettig.
Check it out HERE..
Are people sleeping at your meetings?
 
We can liven things up.  With catchy titles like "How To Outsmart An Embezzler" and "The Walletectomy" we can keep your audience on the edge of their seats.
 
Here are some places we will be speaking soon:
Nov 2
Dental Compliance Boot Camp, North Richland Hills, TX
Nov 3
Innovative Study Group, Scottsdale AZ
Nov 9 Spider Study Club, Livingston NJ
Nov 14 Fresno Madera Dental Society, Fresno CA
Nov 15 Vancouver Study Club, Vancouver BC
Dec 7-8 Patterson Dental, Nashville, TN
2018
Jan 16 Lincoln District Dental Society, Lincoln NE
Jan 17 Metro West Seminars, Omaha NE
Jan 30 Patterosn Dental Indianapolis IN
Jan 31 Patterson Dental Cleveland OH
Feb 1 Patterson Dental, Cincinnati OH
Feb 2 Patterson Dental, Columbus OH
Feb 25 Ortho 2 UGM, Savannah, GA
Mar 14 Altura Periodontics, Denver CO
Mar 15 Boulder Broomfield Dental Society, Boulder CO
May 5 Tumbleweed Study Club, Walland TN
May 25 Jasper Dental Congress, Jasper AB
Jun 2 Orthopreneur meeting, Dallas TX

To book us for your meeting or study club, click HERE or call us at 888-398-2327.
 
Did you miss a previous newsletter?  We archive them here.
A Note From Our CEO
 
 
Time flies. The older I get the faster time passes. In a couple of weeks, the majority of us will be gathering with family and friends to give thanks for all of this year’s blessings.
 
Visiting with loved ones, great food, watching a football game or parade, a chance to have a couple of quiet days off, or any of the other ways we celebrate the beginning of the holiday season are about to be upon us. As I get ready for my favorite time of year I am grateful for many things. This past year has been a cornucopia of unexpected events to be thankful for. I promise not bore you with them all, but here are a few I want to mention:
 
First, I am thankful for my family, friends and talented team members who enable me to have a career that I love. I am also thankful for the wonderful people that my work has enabled me to become involved with, not just this year, but during the 25 plus years that I have worked in the dental community. The “average Joe” has no idea what a wonderful group dentists and their dental families are. All of us at Prosperident want you to know that we appreciate and are thankful for all of you.
 
When I am away working with and meeting all of you fine folks, it never fails to amaze me what a genuinely great group of people you are and what great lessons you have taught us as Prosperident continues to grow and make our livelihood by assisting you. By being a part of your community, I have had the pleasure of meeting and working with some of the most altruistic and generous human beings on the planet. My team and I are very lucky to do what we do. Something to be thankful for, for sure!
 
With my family and my team members at Prosperident I want to wish you a Happy Thanksgiving and a great start to a wonderful holiday season.
David Harris CFE, CPA, CMA, CFF, MBA
Chief Executive Officer
Prosperident -- Dentistry's Embezzlement Experts
Visit our website -- www.dentalembezzlement.com

December 2017

 Dental Embezzlement News from Prosperident
 
Issue #64 -- December 2017
Podcast!
Prosperident's David Harris was recently interviewed by Financial Freedom guru (and this month's guest columnist) Dr. David Phelps.
Check it out HERE..
 
Need to liven up your meetings?
 
"We received many positive comments and would highly recommend you to any dental component"
 
Merriam Osmondson
Executive Director
Fresno Madera Dental Society

 
Here are some places we will be speaking soon:
Dec 7-8 Patterson Dental, Nashville, TN
2018
Jan 16 Lincoln District Dental Society, Lincoln NE
Jan 17 Metro West Seminars, Omaha NE
Jan 30 Patterson Dental Indianapolis IN
Jan 31 Patterson Dental Cleveland OH
Feb 1 Patterson Dental, Cincinnati OH
Feb 2 Patterson Dental, Columbus OH
Feb 25 Ortho 2 UGM, Savannah, GA
Mar 14 Altura Periodontics, Denver CO
Mar 15 Boulder Broomfield Dental Society, Boulder CO
May 5 Tumbleweed Study Club, Walland TN
May 25 Jasper Dental Congress, Jasper AB
Jun 2 Orthopreneur meeting, Dallas TX
Oct 1 Wichita District Dental Society, Wichita KS

To book us for your meeting or study club, click HERE or call us at 888-398-2327.
 
 
 
Did you miss a previous newsletter?  We archive them here.
Guest Column -- David Phelps DDS
 
Are you replaceable?
 
At first glance, that question may sound like a threat.  If I’m replaceable, then what is my real value?  If I’m replaceable, where’s my leverage?  Who needs me?
 
I can hear your answer.  “Me, replaceable?  Heck no!  I’m the owner!  I do the work.  I’m highly trained and have years of experience doing x, y, z.
 I have specific relationships with our clients or patients – it wouldn’t be possible to replace me without severe damage to the business.”
“I’ve worked hard all my life to get where I am.”
 
And exactly where are you?
 
“At the top of my game.  I have a practice (job – ed.) to go to every day of the week.  I can’t take time off because I am so busy doing the thing I spent so many years learning.  I still have a ton of debt to pay off, and I don’t see any way off this hamster wheel.  But life is good.  Someday I’ll be able to enjoy it.”
 
Hmmm, sort of a Catch 22.  The better one becomes at “doing the thing,” providing the technical labor, the less freedom there is.  Trading time for dollars, no matter what the hourly pay rate, is not a path to freedom.
 
Our CEO's Column
 
 
“It’s the most wonderful time of the year!”
 
I hope that all of you enjoyed Thanksgiving and are now getting geared up for a month of holiday celebrations. As we are entering December, I will risk being a “Debbie-Downer” by mentioning that this is also the season that is most likely to produce embezzlement in your practice.
 
This is because the thieving element in your office is most likely to help themselves to a little more than your generous spirit to pay for Christmas, making December and January particularly active months for employee theft.
 
With patients’ insurance coming to its year-end and some non-insured patients looking to maximize tax deductions, it is a perfect time for money to disappear, undetected, from your office.
 
My team and I wish nothing but the best for you and your two families (actual and work “family”) this holiday season, but we would not be doing our jobs if we did not ask you to make sure you pay attention to unusual staff behavior during this busy time of year. Charity begins at home, but this should never be unwittingly extended to your work family.
 
If you have any reason to believe that you are unwillingly funding someone else’s holiday celebrations, please reach out to us and we will be happy to provide discreet assistance.
 
My deepest wish is that none of you fine folks would ever feel the need for embezzlement investigation, however, statistics do not support that wish and so I will let you know that if you are concerned about someone behaving badly in your office, we are here to help. Always.
 
Wishing you and yours the happiest of holidays,
 
David and the team at Prosperident
 
 
Prosperident -- Dentistry's Embezzlement Experts
Visit our website -- www.dentalembezzlement.com

January 2018

 Dental Embezzlement News from Prosperident
 
Issue #65 -- January 2018
Podcast!
The three dentists who run the Dental Realist Podcast recently did an eposide with David Harris.  A great conversation about embezzlement!
 
 
Check it out HERE.
Hail to The Chief!
At Prosperident, Scott Clifford is known as "The Chief".  This is because he occupies the position of Chief Fraud Examiner, at the pinnacle of Prosperident's talented group of fraud examiners.  
 
As Chief Fraud Examiner, Scott is responsible for developing the industry-leading investigative programs that keep Prosperident at the top of its field.
 
He also gets to do something that gives him great personal satisfaction, put those who steal from dentists behind bars.  You can read about one of Scott's victories on the right side of this page.
 
 
Are your meetings unexciting?
 
"We received many positive comments and would highly recommend you to any dental component"
 
Merriam Osmondson
Executive Director
Fresno Madera Dental Society

Here are some places we will be speaking soon:
Jan 16 Lincoln District Dental Society, Lincoln NE
Jan 17 Metro West Seminars, Omaha NE
Jan 26 Ohio State University, Columbus OH
Jan 30 Patterson Dental Indianapolis IN
Jan 31 Patterson Dental Cleveland OH
Feb 1 Patterson Dental, Cincinnati OH
Feb 2 Patterson Dental, Columbus OH
Feb 25 Ortho 2 UGM, Savannah, GA
Mar 14 Altura Periodontics, Denver CO
Mar 15 Boulder Broomfield Dental Society, Boulder CO
May 5 Tumbleweed Study Club, Walland TN
May 14 University of the West Indies, Jamaica
May 25 Jasper Dental Congress, Jasper AB
May 6 American Association of Orthodontists, Washington DC
Jun 2 Orthopreneur meeting, Dallas TX
Oct 1 Wichita District Dental Society, Wichita KS
Oct 4 Southern Association of Orthodontists, New Orleans LA

To book us for your meeting or study club, click HERE or call us at 888-398-2327.
Prosperident's David Harris featured in Incisal Edge Magazine
 
A Thief In The Family
 
David Harris was thrilled to be in the Winter 2018 edition of Incisal Edge Magazine with Benco's Kay Huff and Bill Aquilino.  Their article, A Thief in the Family is available HERE.
In Jail For Christmas!
This is Elizabeth Armstrong.  Elizabeth, from Fredericksburg VA, did not make it home for Christmas this year.  She was serving part of her six-year sentence for embezzlement, based on the investigation performed by one of Prosperident's "Top Guns" Scott Clifford (full story HERE).  Way to go, Scott!
Our CEO's Column
 
After spending most of my life working with dentists, I think that I have pretty good insight into how you folks think.
Right now you are probably thinking about making some business goals for 2018, a.k.a. your 2018 New Year’s resolutions.
 
Dentists differ from most of the population -- studies suggest that only 40% of Americans make New Year’s resolutions, and shockingly, less than 10% achieve them.  This discrepancy reflects the fact that setting goals are easier than following through. Why? Because you need a plan.
 
By your nature, dentists are achievers and measurers; you could not have gotten where you are without the ability to set and achieve goals. You are planners.
This year, we would like to suggest an important (and possible) resolution for your practice.  Unlike the typical New Year’s Resolution – lofty, well-intended, but with no plan to bring it to fruition, we want you to make 2018 your practice’s most prosperous year. The plan for us to help you attain your goal is ridiculously simple: you MUST complete our newly enhanced Embezzlement Risk Assessment Questionnaire (ERAQ).  This 15-minute questionnaire is an excellent predictor of whether someone is embezzling from you.
 
We normally wait until the quieter days of summer to offer a limited time, no-cost access invitation to complete our ERAQ, but as part of our commitment to having you start the New Year right, we are inviting you to complete the ERAQ, which we normally retail for $139, from now until January 31st at absolutely no cost to you. That’s right, our most popular practice assessment tool is yours for nothing.
To access our questionnaire, please click HERE.
 
All of us at Prosperident wish you a Happy New Year and a very prosperous 2018!

David Harris
CEO
 
 
 
Did you miss a previous newsletter?  We archive them here.
Prosperident -- Dentistry's Embezzlement Experts
Visit our website -- www.dentalembezzlement.com

February 2018

Dental Prosperident Pulse from Prosperident
Travel
Dental embezzlement illustration
Issue #66 -- February 2018
Another Jail Sentence
Here is Charlotte NC's Angela Nicole Brown who stole over $400,000 from her doctor and received a five-year prison sentence. Full story HERE.
Get the Inside Scoop!
Recreation
 
Did you know that there is some information that we will ONLY give at closed door meetings?
 
There are some things we will not discuss in articles or podcasts.
 
Come see us live if you want the full story.
Here are some places we will be speaking soon:
Jan 30 Patterson Dental Indianapolis IN
Jan 31 Patterson Dental Cleveland OH
Feb 1 Patterson Dental, Cincinnati OH
Feb 2 Patterson Dental, Columbus OH
Feb 2 North Carolina AGD, Cary NC
Feb 15 Piney Point Oral Surgery, Houston TX
Feb 22 Sacramento District Dental Society, Sacramento CA
Feb 25 Ortho 2 UGM, Savannah, GA
Mar 14 Altura Periodontics, Denver CO
Mar 15 Boulder Broomfield Dental Society, Boulder CO
Mar 23 Thomas P Hinman Meeting, Atlanta GA
Apr 3 Volunteer Study Club, Nashville TN
Apr 20 Dr. Brandon Grier Study Club, Bowling Green, KY
May 5 Tumbleweed Study Club, Walland TN
May 14 University of the West Indies, Jamaica
May 25 Jasper Dental Congress, Jasper AB
May 6 American Association of Orthodontists, Washington DC
Jun 2 Orthopreneur meeting, Dallas TX
Jun 21 Florida Dental Association, Orlando FL
Jul 13 Georgia Dental Association, Fernandina Beach, GA
Oct 1 Wichita District Dental Society, Wichita KS
Oct 4 Southern Association of Orthodontists, New Orleans LA
Nov 8 NY Academy of Dentistry, New York NY
 
To book us for your meeting or study club, click HERE or call us at 888-398-2327.
Podcast!
Our CEO had fun making a Navigating Dental Insurance podcast with hosts Ben Tuinei and Jordon Comstock. It's worth a listen.
Opie And Anthony
Check it out HERE.
An Unsung Hero!
Prosperident Glasses
Rose Clifford is an Intermediate Analyst at Prosperident. She is responsible for assembling the information that our fraud examiners need to perform their work. Rose's talent is to make this process smooth and easy for a busy dentist, and her quiet efficiency contributes tremendously to the smooth handling of our investigations. Rose is developing her own investigative skills and looks forward to joining our cadre of investigators.
Rose works from our West Coast Office in Magalia, CA. Both her husband Scott and daughter Miki work for Prosperident.
Rose is known as California's biggest Boston Bruins fan.
Our CEO's Column
Otorhinolaryngology
Why Us?
More specifically, why Prosperident? The longer we are in business, the more we seem to get this question from potential clients. It would be easy to put tongue in cheek and respond “because in our experience (and we have A LOT of experience) bigger is better, and we are not just talking about pizza.”
Maybe the best analogy to adequately explain why you should use a large and experienced firm such as ours, whose sole purpose and function is to find and eliminate financial crimes, a.k.a. embezzlement, against dentists, is this: let’s say you have a great family physician. Your physician is the absolute cream of the crop. Your GP graduated first in their class, they’re always available to you on a moment’s notice, they’re intuitive, knowledgeable, easy to understand, friendly, etc., etc.
Now, suppose you have a sudden medical emergency or you sustain a life-threatening injury. Are you going to rush to your GP’s office or house to seek treatment? My guess is “no.” It would make more sense to call 911 and get yourself to a trauma center ASAP to let the team of professionals there, who deal with nothing but trauma and emergency medicine, attend to you and stabilize you. I’m also willing to bet that you wouldn’t let yourself be delivered to a walk-in-clinic, no matter how reputable, that didn’t have an emergency room, staffed by a trauma team to ensure that you face your best chance of proper diagnosis and recovery.
If you suspect or have confirmed theft in your office, we have the “trauma” team you need to diagnose, treat and restore your practice to health. Prosperident is the world’s largest firm investigating financial crimes against dentists. Dentistry is all we do and I can guarantee that we do it better than anyone else.
Prosperident logo
David Harris
CEO
Did you miss a previous newsletter? We archive them here.
Prosperident -- Dentistry's Embezzlement Experts
Visit our website -- www.prosperident.com

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March 2018

 
 Dental Embezzlement News from Prosperident
 
 
Issue #67 -- March 2018
The Prodigy
From his start with Prosperident as a Network Administrator, Jake Hiltz's unrivalled ability to understand ANYTHING related to IT allowed his rapid rise to Prosperident's Chief Information Officer, and a member of Prosperident's management team.  In addition to overseeing Prosperident's Data Center and the uploading of client information to our network, Jake is responsible for the ongoing development and integration of Prosperident's information systems. 
 
Jake's prowess is a key factor in Prosperident's growth and success, and we are thankful for the great work he does.
Get the Inside Scoop!
 

Did you know that there is some information that we will ONLY give at closed door meetings?

Embezzlers read our articles and listen to our podcasts, so there are some topics we will not address there.

Come see us live if you want the full story.
 
Here are some places we will be speaking soon:
Mar 14 Altura Periodontics, Denver CO
Mar 15 Boulder Broomfield Dental Society, Boulder CO
Mar 23 Thomas P Hinman Meeting, Atlanta GA
Apr 3 Volunteer Study Club, Nashville TN
Apr 20 Dr. Brandon Grier Study Club, Bowling Green, KY
May 5 Tumbleweed Study Club, Walland TN
May 14 University of the West Indies, Jamaica
May 25 Jasper Dental Congress, Jasper AB
May 6 American Association of Orthodontists, Washington DC
Jun 2 Orthopreneur meeting, Dallas TX
Jun 21 Florida Dental Association, Orlando FL
Jul 13 Georgia Dental Association, Fernandina Beach, GA
Oct 1 Wichita District Dental Society, Wichita KS
Oct 4 Southern Association of Orthodontists, New Orleans LA
Nov 8 NY Academy of Dentistry, New York NY
2019
Jan 27 Southwest Society of Periodontists, Dallas TX
Feb 8 Select Study Club, Evansville IN

To book us for your meeting or study club, click HERE or call us at 888-398-2327.
Article
Check out a great article about an embezzlement case called "The Lake House" from our friend Sandy Baird.
Sandy Baird
 
It's availalble HERE.
 
Check out Sandy's website HERE.
 
Our CEO's Column
 
The Problem with Monitoring
Something that I get asked regularly is whether we offer a "monitoring" service where we can provide a monthly check-up on a practice.  I'd like to explain why we do not offer this service.
 
When people ask us for "monitoring", they do so for one of two reasons; either they have current embezzlement concerns, or they don't but are seeking long-term protection against employee theft. 
 
For someone with current concerns, monitoring's weakness is its superficiality.
 
Conceptually, monthly monitoring is like a "mini-audit".  The price point for this kind of work supports a couple of hours of investigation work, which in our expert opinion simply isn't sufficient cover the full spectrum of embezzlement methodologies that should be reviewed. When Prosperident performs an investigation, we normally look at a period of at least one year, and our review is quite broad and intensive.
 
For those seeking enduring protection, there is a conceptual appeal to monitoring, with the offer of protection at an affordable monthly cost. However, the best protection against embezzlement comes from having proper systems in place, which monitoring does not address.  Furthermore, the overblown perception of protection provided by monitoring may encourage some laxity about systems, which may ultimately be dangerous.
 
There are some technology-based monitoring approaches on the horizon that we expect will deliver the elusive combination of affordability and effectiveness, but they are still several years away.
 
For providing enduring protection from embezzlement, a better (and in the long term, less expensive) solution than monthly monitoring is Prosperident's Office Protection System (OPS). OPS is the industry’s most comprehensive review of your practice’s policies and procedures, including staff compliance. You can read more about OPS HERE.
 
So if the concept of monthly monitoring is something that you find appealing, I encourage you to reflect on whether the allure is based on addressing current concerns or the desire for long-term protection. For either situation, we have an offering that provides a much better fit and value.
 
Thanks for reading.

 
 
David Harris
CEO
 
 
 
Did you miss a previous newsletter?  We archive them HERE.
Prosperident -- Dentistry's Embezzlement Experts
Visit our website -- www.dentalembezzlement.com
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