Prosperident Pulse Archive — November 2021 to December 2021

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This archive collects two issues of the Prosperident Pulse newsletter from November 2021 through December 2021. Use the table of contents below to jump to any issue.

Issues in this archive


November 2021

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Phone: 888-398-2327 Web: www.prosperident.com November 2021

Great webinar content available
Our 20-episode webinar series is concluded, but there is plenty of excellent content available. We have put all 20 shows on our website. Some of the titles include:
  • Forensic Hiring
  • Cybersecurity
  • Master Your Practice Finances
  • Breaking Up is Hard to Do -- How to Fire Employees
  • True Dental Crime
We are able to offer continuing education credit for watching the recorded webinars. You can access them all HERE.
Live Speaking! Yay!
Want to start your post-Covid meetings with a bang?
We have great titles like "How to Outsmart the Thief in Your Practice."
If you would like to book a speaker for your event, please give us a call or use THIS LINK.
Here are some of the places you can see us soon:
Nov 11 Oral and Facial Surgery of Naperville Naperville IL
Nov 13 Nifty Thrifty Dentists Virtual Summit Facebook
Nov 17 Rhode Island Dental Association Providence RI
Dec 10 University of Louisville Continuing Education Louisville KY
2022

Jan 18 Pierce County Dental Society Tacoma WA
Feb 25 Chicago Midwinter Meeting Chicago IL
Mar 7 Benton/Franklin County Dental Society Kennewick WA
Mar 8 Dr. Graham Jones Study Club Monroe WA
Mar 10-11 Pacific Dental Conference Vancouver BC
Mar 27 Massachusetts Society of Oral and Maxillofacial Surgeons Boston MA
May 6 Ontario Dental Association Toronto ON
Sep 8 California Dental Association San Francisco CA
Did you miss a previous newsletter? We archive them HERE.
Our new website!
It's finally here! After what seemed like a long germination period, our much-improved website was launched yesterday. We are still squashing a few bugs, but the new site is up. Please check it out and give us your feedback. Our project team, headed by CIO Jacob Hiltz, assembled a much-improved interface.
The website address is:
The View from the CEO's Chair
Davidharrisheadshot
It looks clear that interest rates will increase in the next year. The costs to businesses of the pandemic, disruptions in the supply chain, and increasing energy costs are exerting inflationary pressure, and the strongest weapon that governments have against inflation is increasing interest rates. The long relationship that we have had with low-cost borrowing is about to end.
If we look at 30-year fixed-rate mortgages, they exceeded 10% throughout the 1980s, peaking at 18% in 1981. By 1994, the rate had fallen below 9%. In 2003 it went below 6%, by 2011 30-year money fell to below 4%, and in 2020 the rate fell below 3% for the first time ever.
Since my field is fraud prevention and investigation, why does this matter? Actually, it matters a lot.
There is a whole generation who have never known anything other than cheap borrowing, and access to low-cost money has permeated our thinking.
Low rates encourage "going big" - people buy nicer cars, bigger houses, and can afford to pay higher prices when buying practices.
Climbing interest rates will "cool off" demand for these things. Prices will stabilize or fall (which is what governments wants) but the effect on people is important.
For those with little debt or locked-in rates, the effects may not be drastic, but those with imminent renewal or floating rate debt can be in trouble. Trying to borrow against an asset that is declining in value at a higher interest rate is never easy. And when an employee's choice is to embezzle from their boss or lose their house, some will steal.
So what should a prudent dentist do? First, make sure your own financial house is in order. If you have debt, now is a great time to lock in borrowing costs. Second, keep an eye on employees and flag those who are, or could be, pushed over the edge. And finally, take advantage of our excellent Owner Proactive Strategies offering, which is designed to eliminate many of the vulnerabilities you face and ensure that you are firmly in control of your practice finances.
If you are interested in speaking to us about protecting yourself from the coming storm, I'd love to chat.

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December 2021

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Prosperident logo
Phone: 888-398-2327 Web: www.prosperident.com December 2021

Webinar - The Encore
When we wrapped up our successful webinar series, we told you that we will be returning for special events. And happily, a very special one is coming up.
We are pleased beyond words to have Dr. Roy Shelburne joining us for a hugely important topic on January 20 at 8:00 pm Eastern. Roy's topic is sure to captivate - Insurance Fraud, What You Don't Know CAN Hurt You.
Roy spent time in prison on this exact issue and now helps other dentists avoid the fate he suffered.
Registration is free HERE.
We would like to thank Care Credit for its generous sponsorship of this event.
Speaking!
Want to start your post-Covid meetings with a bang?
We have great titles like "How to Outsmart the Thief in Your Practice."
If you would like to book a speaker for your event, please give us a call or use THIS LINK.
Here are some of the places you can see us soon:
Nov 29
Greater New York Dental Meeting
New York, NY
Dec 10 University of Louisville Continuing Education Louisville KY
2022

Jan 18 Pierce County Dental Society Tacoma WA
Feb 8 Alpha Omega Winnipeg, MB
Feb 25 Chicago Midwinter Meeting Chicago IL
Mar 7 Benton/Franklin County Dental Society Kennewick WA
Mar 8 Dr. Graham Jones Study Club Monroe WA
Mar 10-11 Pacific Dental Conference Vancouver BC
Mar 27 Massachusetts Society of Oral and Maxillofacial Surgeons Boston MA
May 6 Ontario Dental Association Toronto ON
Sep 8 California Dental Association San Francisco CA
Did you miss a previous newsletter? We archive them HERE.
Happy Holidays from all of us at Prosperident!
Christmas2021
The View from the CEO's Chair
Prosperident team member
It's funny how your perspective changes as an adult. I remember as a child how slowly the clock seemed to move between Thanksgiving and Christmas. Now that time is a blur. Between preparations for Christmas, kids coming home from college, and year-end stuff for Prosperident, I'm scared that if I blink, the entire month will vanish.
While most of us look upon this season as a joyous one, sadly for some, that is not the case. The holiday season is not always about abundance. For some of us, stress is caused by a lack of time. Others feel financial strain. Christmas, and all that goes with it, costs money. And for some, the desire to do things for their family exceeds their financial resources. We know that December and January are the most active months for embezzlement, and the cause should be obvious.
In light of this, what can a practice owner do? A client said something tremendously profound to me, "trust systems, not people." He is so right -- in many practices, the only reason that embezzlement has not happened is that the staff made a choice not to steal. This situation is clearly a precarious one for a practice owner because the practice is one bad hire or one employee under pressure away from being victimized.
Curing this problem on your own can be daunting. "We weren't taught this in dental school" is a common utterance. The systems in many practices have not evolved much since the days before practices were computerized and when many offices were managed by the dentist's spouse.
If you do feel vulnerable and don't know where to start, we can help. Our knowledgeable Owner Proactive Strategies team has helped hundreds of practice owners implement systems and gain confidence in their ability to oversee the finances of their practices.
If you would like to have a one-on-one conversation about how to lessen your exposure, I'm happy to chat. Click HERE to set up a time for us to speak.
In the meantime, I speak for all of us at Prosperident when I wish you a marvelous holiday season!

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